1 /5 Martin Burrow: Im offering free photos and autographs as the first person to ever complain in 17 years about their no refund policy. You can meet me there the next time Im in front of their store. It may be a while though...
Buyer Beware. All sales final, no refunds. My wife bought me a stainless steel mens bracelet (beautiful) but it was too small. I went into the store to see if they could add a link. To their credit, they did offer to switch out the bracelet but there was simply nothing else like it in the store.
So I said, no Id just like a refund. Thats when I was hit with the policy. Clearly stated on the receipt, but nowhere posted in the store. So how do you find out the policy? You guessed it... AFTER youve purchased the item because thats when you get the receipt.
The employee became very condescending. Offering to relay my complaint to a store manager (4 people in the store, but no one is a manager?)
She said that I was the first person to ever complain about the policy. I asked how long theyve been in business and she said 17 years. Almost unbelievable that its true. Meh, maybe Im just too cynical..