1 /5 Shelby Jackson: I reached out to this bank about a construction loan June 2021. After filling out my application and providing required documents, Lindsay Jones informed me due to three late CC payments, they couldnt offer a loan, but if I could show proof that information was invalid to let her know. I called the CC company, showed them where I had made payments on time, and had all 3 late payments cleared from my credit history. I contacted the bank again, provided a letter from the CC company showing that the 3 payments had been deleted, and was told that they were having a meeting that Wednesday and would let me know. MONTHS went by of contacting the loan officer each week, and I was told the same thing, "no decision made" and "a meeting this week to discuss." I was never told yes. I was never told no. The last communication I had was another, "I will let you know after the meeting Wednesday afternoon." In September (yes, September,) I was able to secure a construction loan from another bank without any issue whatsoever and a stellar rate. I wish this bank had the professionalism to provide someone with a yes or no instead of baiting them along with unanswered inquiries. Would not recommend for any type of financing if you value professionalism and honest communication.
