T Nicole Great experience banking at Robins Financial in Ft Valley. Anthony M. was very helpful and kind during our visit. He walked us through the loan application process from start to finish.
Ricardo Howard I live in Dallas and drive all the way to Jonesboro every year because, Kathy is awesome. She always pushes me to maximize my refund and educates me on technique that will help me save on my tax bill. She really is great.
Jesus Christ After the passing of my father we tried to close out his accounts with the Rossville branch. We were given the run around even though we had all the paperwork. Forced to open two more accounts just to close out one. After months and another 8hr trip to go back to the bank we decided to go to a different branch. Brittany at the Ringgold branch took care of us in record time and we were on our way without hassle. A few hrs later at the bank closing time she called us to let us know there was another account that had been missed. She promptly made every effort to accommodate us while we were still in town. She not only deserves a raise. She should be be the bank training agent on how to conduct customer service!!!
