Collins Financial Group - Decatur (GA)

Kelly K. Robinson I left my previous bank because of the decline in customer service. I opened an account today with customer service representative Chelsea K. Reaves at the Milledgeville branch and I have to say that it was one of the best customer service experiences that I have ever had. She was very professional, attentive, and personable. She not only made sure that she covered everything but that I also understood everything. She was so pleasant. More often than not when trying to handle things these days, people act like youre an annoyance instead of a customer that they pays their salary, but Chelsea was welcoming and made me feel like she was happy to help me with all of my needs. Citizens Bank is very fortunate to have her. Please let her know that she is appreciated. Give Chelsea a promotion and raise. Good customer service is a rarity these days and its a great way to get new and retain current customers. Chelsea is just the person to both simultaneously. Thank you Chelsea!

Wayne Poole Been dealing with them for Years now and have bought many of Iteam’s. Everyone is like family they get to know names and people. You aren’t just a customer you’re a person. Highly recommend. Wish they had a loyalty program or a referral program.

Leon Howard 10 stars for the manager Brittney, she’s so sweet and help made me feel welcome and took great care of me… Thank you for your great customer service

Tori Watson Hayden has been incredibly helpful throughout our financial journey. He took the time to truly understand our personal and financial goals, and provided us with a clear, actionable plan to move forward. His thoughtful approach and consistent support have made a real difference—we can’t recommend him highly enough!

Dwan young My brother in-law went to the store to cash a cashiers check an the lady told him that it was fake so he went to another store..only to find out that the lady called that store an told them not to cash it..he was racially profile because of the way he looked so we called them so she kept us on hold for 20 min but he did cash the check at the bank

James Taylor My wife and I had been with the same insurance company for five years with zero claims or tickets. Our premiums had more than doubled!! We called Toi. She was very professional, extremely knowledgeable and a joy to work with. Toi and Country Financial saved us a lot of money for the exact same coverage. We highly recommend Toi Harrison and her team at Country Financial in Eatonton.

Karin Grablin Working with David Barnett at Strategic Financial Management has been one of the best financial decisions I’ve ever made. David has an incredible gift for making complex financial topics easy to understand, and he takes the time to explain options clearly so I always feel informed and confident. What stands out most is how much he truly cares about his clients. He listens carefully, tailors strategies to my personal goals, and follows up regularly to make sure I’m on track. I never feel like “just another account” — I feel like a valued partner. Augusta is fortunate to have someone of Davids caliber in our community.

K B All of the staff at the Mt. Berry branch are very friendly and jump in to help each other when I bring numerous transactions at one. That makes my visit more efficient and enjoyable.