5 /5 Christa Hall: I always have positive banking experiences. I have been banking here for 25 years.
1 /5 Katie Horton: Poor client service. People are nice, but cannot provide what I need. Paycheck Protection through CCB is pathetic and unavailable. App is temperamental. Questions go unanswered. Save yourself the trouble and AVOID AT ALL COST. *Review is based on all Capital City locations,not just this office.
5 /5 Sandy Hagans: I Love this bank. Friendly bankers and tellers. I got a loan from them, my bank that Ive been with for years ... said I dont have "enough credit"! CCB gave me a chance, all my payments are being made on time.
Thank. yOu CCB
If I could give this bank 10 stars, I would.
Jeremy Bryant Love this location love all the ladies inside they are all positive influences especially Shantell she finally got me to open a account after I cashed my check here every week for over a year they always have what I need super nice group of women
Stephanie Brown The customer service is always awesome Edward and the rest of the tellers go above and beyond, but this morning I was there and there was such an odor in the lobby. It was vile It smelt like sewage. It was so bad and the sweet lady helping me her station was right by where the odor was coming from. You could tell it was coming from the bathroom. This problem needs to be fixed immediately. You can’t expect your customers to come in stand in line or even stand and talk to their tellers with this terrific odor, it was awful. You can tell it’s some kind of sewage or septic problem Please fix
Sam Adkins Our hometown bank cant be beat! Our daughter is traveling through Europe and landed in London this morning and got a text that her FNB card would not work. She had already notified FNB of her travel dates etc. and they had taken care of everything. This problem was an unforseen glitch.
After an early morning call to FNB they quickly began working to resolve the problem even though it was Saturday!
They didnt say "you will have to wait until Monday morning." This is why we love our small town!
Thank you Nan and Nancy and the exceptional customer service you provided our family today!!
Tammy Mazurkiewicz Tammy Farmer is the best! She’s patient, kind, and oh so helpful. She explains things in a way that I’m able to clearly understand. Super thankful that I found her!!