Caldwell and Langford - Thomasville (GA)

D. W. Leppard I started looking for insurance quotes as it was renewal time. A. Bossaller contacted me for allstate although I had never contacted allstate for a quote. Matthew Devine stayed unannounced in the background as Andrew Bossaller basically muscled me into getting Allstate. After coverage issued, M Devine made contact but very little. A month & several days later after policy in force, M Devine sent me an email stating I had not activated drivewise and that I needed to do such if I wanted to keep that discount! Total shock to me! Never involved in any kind of discussion, cost comparison, etc, on drivewise. I sent an email to M Devine and A Bossaller stating such, demanding to see the proof. Also requested just what agency Bossaller is connected with. M Devine bowed out and kicked it to A Bossaller. Wow, but yet M Devine listed as my agent? Bossaller replied to my request with "need time to get data together." Do not allstate agents keep files? Not making accusation, just asking ... can you say "fabricate?" I have sent emails to both over the 10 days since but I have gotten ZERO response. They are choosing to ignore the whole situation. Only info I have on Andrew Bossaller is his allstate email address and a phone #. And since he is ignoring me ..... I would highly recommend staying away from allstate! If they call, hang up! If they email, mark as spam. Oh, final comment. M Devine and his agency are not even in my state! A fact he never mentioned!

Laylah Roberts I had a positive experience. I find the agents to be straightforward and thorough. That in itself provided me with a feeling of security, so there is no need or feelings of second guessing myself. I recommend giving them an opportunity to prove you wrong in making the decision to give them your business. That’s what I have done.

Erin Prescott Working with Karen F. was such a pleasure. Her patience with my questions/concerns and the education she provided about enrolling in health insurance felt more like I was working with a health insurance patient advocate or a social worker, not an insurance agent. Karen F. cared more about getting me the best health insurance policy for my needs and budget than she cared about making a sale or commission. I had so many questions, and she took her time and answered every single one of them. She encouraged me to ask more questions until I had a full understanding of my new policy with Blue Cross Blue Shield-Anthem. If I had a question and she didnt know the answer right off hand, she took the time to do the research and always called me back promptly with an accurate answer. She never made up an answer just to get me enrolled and off the phone, or directed me to go to a website for the answers, like most of the ACA Marketplace call center representatives do. I never had to leave her a message or send an email twice. She was outstanding with her communication during the entire enrollment process. I cant tell you how much that means to someone like me who failed at navigating through what I call "A Broken Healthcare System" and almost died as a result. Karen F. restored my faith in the United States that one day universal healthcare will become the law, because I realized there are people who work in the health insurance industry, like Karen F., who really do care from the heart and dont prioritize "Profit over People". This attitude is rare in the health insurance industry. God bless this wonderful lady! Call Karen F. at the Chastain Insurance Agency for your health insurance needs! You will not regret it!

Chandan GK Mark helped me with our auto insurance and was great to do business with. Very responsive and understood all our needs.

Yvonne Lieberman Spector This agency has been a blessing for me. They are always available to answer questions, and offer very affordable premiums for my car and house. Dont hesitate to call!

Beymar Diaz Sophia helped me find the right insurance policy. She walked me through all the details and made the process stress free. I felt like I was in great hands.

Paulette Lowe-Kitchens Angel Lawrence, manger, of Rita Johnson’s State Farm Office is knowledgeable, professional and efficient. She goes above and beyond to met the needs of her customers. The spirit of excellence is displayed in every interaction I’ve had with her. Rita Johnson is blessed to have her on the team….Angel is a true leader and cares about her work and those she services.

William Hornsby Very friendly helpful staff