Blanchard & Calhoun Insurance Agency - Augusta (GA)

1 /5 Beth Christian: We have been with Blanchard & Calhoun insurance for over 8 years now. Never had a claim or anything but normal service from them. But since the storm on September 27th. we have had nothing but trouble with them. Theyre underwriter (Western World) has denied our claim. They said damage was due to flood water. The damage can from high winds. This is another story that Im going to take up with the Georgia insurance Commission. But Blanchard & Calhoun has not done anything to help. They have not put any pressure that I know of to get Western World to reevaluate our claim. Because of the poor service from Blanchard & Calhoun I have decided to change insurance companies. The new company wants a Loss Runs report (I do not know what it is, but they want one). Ive asked both Blanchard & Calhoun and Western World for one but neither one will supply one. Each claims the other one, both saying it the other company that should be getting it. I dont have any bad feelings about Blanchard & Calhoun but feel they arent doing their job. But Western World is a poor excuse for a company, and I will need to hire a lawyer and am going to file a formal complaint with the Georgia insurance Commission. If anyone has Western World as their insurance carrier, they need to think about it LONG and HARD.

5 /5 Spencer Lewer: We have commercial insurance though them and they have helped us every step of the way. Robbie and his team with Olivia have helped our business get to where it is today. Any time I need to add / quote policies they are quick to respond. Would highly recommend!

5 /5 jvcthd1098: I came to Blanchard and Calhoun Insurance Agency after being with an agent at another firm that had me completely frustrated. That was 3 years ago. April, at Blanchard and Calhoun Insurance Agency has been a shining light for us. Any time I have a question, concern, policy change I have received a quick response. We have gotten all of our quotes within 24 hours, usually within a coupla of hours. Policy changes and questions are even quicker. My old agent had trained me that I had to call 3 times and e-mail twice, then wait another 3-4 days for a response. I send everyone I know to April, she is great. Tom DeGroodt North Augusta, SC

5 /5 Carolyn durham: Ive had the opportunity to work with April Templeton for my insurance needs (Auto, Home & Life) for several years. She has always been extremely professional, quick to respond and provides excellent service. However, recently my father passed away and I called her to get some advice regarding an Auto Insurance question and not only did she give me some excellent advice but she took it to the next level by emailing me a helpful link that would assist my mom. This is the kind of customer service that we dont see much of these days and her compassion and helpfulness was truly welcomed and referring to her as an angel is an understatement. This is why I love giving my business to Blanchard and Calhoun, they care about the people they service and April is the best. Carolyn Durham

5 /5 Dan Hall: Blanchard & Calhoun Insurance has been, and still is, by far the most friendly, customer friendly, personable group Ive ever had handle all of my insurance needs. I have been with them for nearly 20 years. Preston Moss and Hampton Moss are always ready to help in any insurance need we have. They are super friendly and will go the extra mile when you need them, even recommending better, less expensive coverage, without sacrificing any service quality. As far as I am concerned, B&CI cannot be beat. Ive recommended them to many of my friends and will continue t do so. Dan & Angela Hall