Bank of Hancock County - Sparta (GA)

Park Ken (Ken) Ms. Gaynell Petoff was a great help. She helped file my taxes and setup some financial plans for when I leave the Army. Everything took less than 30 minutes. She is fast, efficient, and provided me with a lot of helpful information.

Denny Adams I needed a car and really thought I would have to go to a buy here pay here place and get hammered by the interest rate. But I went to AFCU, just going through the motions. Didnt expect to get approved. Felt like the castle janitor going to slay the dragon with a mop handle. Boy, was I surprised when I got the money, at a decent interest rate. I was able to deal with the car salesman on my terms. Had to go to Jacksonville, but thats another story. Erica, Rachel and Brenda in the loan department gave me excellent customer service.

Brenetha Reddish Very friendly place. They will always get my service if I need it.

J Johnson This was my first year using Premier Tax & Accounting Services. I found the staff to be helpful and professional. Although I had to file an extension, my tax returns were completed shortly after April 15. I am not a computer expert so I had to seek help several times from Lisa Hernandez who is the receptionist. Lisa was always responsive and answered my many questions. She helped me navigate through the client portal to locate forms and other info that I needed. She was very patient, professional and knowledgeable.

JAQUAN HARDY I love the customer service and you all are very polite. Thank you Christine, Pat and most importantly the Manager Tara y’all are awesome.

Kirby Griffis PSA: After reaching out to the branch, I first spoke to the assistant manager Paige which was so helpful, understanding and caring of the issue. She assured me that she would get this issue over to the Branch manager . The branch manager (Cindy) then called me about the issue and was the upmost respectful and apologetic and assured me that the issue would be taken care of. I have been to this bank very few times, for the simple reason of the lady in the drive thru. She has the absolute worst customer service I have EVER seen!!! She is rude, short spoken and never smiles!!