Amy Oliver - Cleveland (GA)

L. When I first set out to find an insurance agent, it was important to me to support a female-led agency — and I’m so glad I found Suzanne and her amazing team at State Farm. Choosing Suzanne wasn’t just about womanhood, though — I stayed because the service has been truly exceptional from day one. From helping me get insurance as a newcomer to the state, to adding coverage for family members, renters insurance, life insurance, and more — every experience has been seamless, pleasant, and stress-free. Suzanne’s entire team — both women and men — consistently goes above and beyond. They respond quickly, treat every interaction with care, and make you feel genuinely valued. One of the touches that still stands out to me: rather than sending a generic birthday email like many companies do, someone from their team personally calls to wish you a happy birthday — no recordings, just real kindness. Their marketing never feels like spam; it feels personal, thoughtful, and genuine. I feel incredibly lucky to have found such a wonderful team. They have more than earned every bit of this five-star rating!

Noria De Jesus Just need to say the entire team is wonderful! They hear from me what I think is multiple times a month for random add ons etc. Traci has been a lifesaver with helping void things and making changes on such short notice. This makes for everything being such a breeze. Definitely recommend her to help with any insurance needs!! Thanks State Farm Team!!

Kay Jernigan Very professional and proficient! Able to answer all of my questions and provided additional information on Life insurance. MASON is a a remarkable young man who cares about his customers.

Mary Aide These ladies do an awesome job. Customer service at its finest. They shop around for the best rates for you. Are always available to answer questions or advise you with your insurance needs. Highly recommended.

Teya Miles Tanji is THEE BOMB!!! She held my hand throughout renewing my SR-22. She called continuously leading up to the dates of my policy expiration. She left me endless voicemails to remind me (which I appreciate because of my busy lifestyle) and she was still pleasurable after not answering the phone all those times. She answered all of my questions during follow up, and had great customer service. Thank you Tanji!

Kwasi Anderson I have nothing but appreciation for Shawnda Fowler. She gave me the best customer service I have ever been given on the phone. She was instrumental in me getting my new policy. Great respect for a lady who obviously takes pride in her work.

Shameika Williams I personally had the experience of working with Mrs. Ericka Trawick; she made the process so easy and efficient for me that she was able to get me business insurance at a reasonable price and renter’s insurance at reasonable price as well! Thank you much E and will definitely be sending more people your way! Thank you State Farm as well!

Dallas White I recently worked with Shera getting a policy set up, and they were extremely knowledgeable, courteous, and friendly. They had me set up in no time, and answers all of my questions w a high level of care. Thanks, Shera!

Bobby Patterson Yes, Mr. Joseph was very helpful and helping me get car insurance. Thanks for your help.