Button Lewis - State Farm Insurance Agent - Cartersville (GA)

1 /5 Emylee Jaenae Gillie: Absolutely rude and nasty human being! I’m not even a customer or nothing but experiencing her as a person was just absolutely trifling. Me and my autistic daughter just got back from walking somewhere, so I seen this empty bench with not a lot of traffic in the parking lot, my daughter seemed a little tired and I am pregnant so I cannot carry her for too long. I just needed her to rest a little and regroup because we were not far from our place. She’s autistic… she has meltdowns sometimes… and unfortunately I coughed (my cough overwhelms her) so she got extremely upset and started having a meltdown. This lady comes out of her safe haven building to look at us and go back in, then as I’m trying to calm my overstimulated child she proceeded to come back outside talk DIRECTLY to my nonverbal child and tell her that she can not screen outside of her office. I looked at her and told her okay I’m just gonna leave right now. Just.leaving didn’t sit right with me… and I’m not even a confrontational person. So I peeped my head into her empty office which had NO CLIENTS by the way. And made her aware that my child is autistic and nonverbal, she doesn’t understand what she saying to her. How could a grown woman talk to a child anyway and not the parent who is literally right next to her. She then proceeded to come outside after we are already walking away and all the sudden be “concerned” and offer a bottle of water. I said “we’re good. You didn’t care before why care now.” She then says “I was just trying to help, and YOU understood what I said” OBVIOUSLY I understood what she said which is why I am walking away from what could turn into a unsafe environment for my child. At that moment I wanted to cuss her out but I chose peace and walk away from her.

1 /5 Kyle Gibson: Very horrible business operation. The 6 month I used them my bill went from 120 all the way to around $300 for zero explanation. When wanting to cancel lady on the phone wanted sent a blank signature. When asked for an actual form stating not to withdraw from account ever again and to permanently cancel, she then quickly stated these actions can be only made face to face. Fishy fishy. Now have the same coversge plus roadside for $56 a month and an email stating each months bill with exact amounts to the cent. PROFESSIONAL. This agent is not.

1 /5 Sherry Taylor: I called about my policy for carleme to say she didnt have the nerves to deal with me all because I was wanting to know why my insurance went up 5 times in a year went from 90 to 201 so rude and this was 2nd rime and last time so if you want talled to like a pos under her feet go ahead Ive been with button lewis from 2007 to Jan 2025 never seen him or nothing.butron lewis Ive never seen in this while span

5 /5 Sam Gunnels: One of the oldest operating agents in town! Button Lewis is the best agent to work for and the best agent to have your policies with. You wont find another agents office that cares more about you than this one!

5 /5 Patricia Hughes: We have been clients of this office 35 + yrs. They have always gone above and beyond for us. I will never change to another office .