Acceptance Insurance - Thomasville (GA)

Darlene Bustos I recently had an amazing experience working with Emiliano at Velox Insurance. He was incredibly professional, patient, and knowledgeable. Whenever I had a question, they responded promptly and made sure I understood every detail. I truly felt like a valued customer and appreciated their personal touch. Five stars all the way!

Ryder Bende Awful insurance company (just this branch at least). Ive never been able to reach Warren, but this guy name Caleb always answers. Apparently he is my insurance rep, and Ive had nothing but issues. First of all, he put a home insurance discount on my auto premium which I NEVER ASKED for. Then 3 months later my policy goes up about 50$ since that fake home insurance dropped. Then he kept calling trying to push home insurance on me sending quotes to the house owner even though I never requested it. Then he switched my account policy owner over to my fathers name when he qouted the house for insurance. So now Im locked out of my account and customer support says Im not even on the policy anymore. So I called them back yesterday and sure enough Caleb answers. As soon as I say I want to cancel my premium his attitude changes quick. Silence for about 2 mins then he asks if thats all I needed and I say yes sir. Couple seconds of silence and I hear him grunt and hang up the phone. Never got an email I asked for, for the comformation of my insurance policy cancellation. Worst branch of insurance Ive ever been with. Now my phone isnt even being answered. Stay away from this branch, its extremely sketchy sales practices.

Drew Carapella HIGHLY RECOMMEND I came across this team in the process of relocating my family and my business to White county. Very quickly they were able to give me the answers I needed and line up the appropriate products, but what really caught me off guard was the professionalism and even more so, the kindness. I have been dealing with “adult life,” insurance, business etc. for a quarter of a century, and I can only think of a few times I felt this comfortable this quickly with something so important. These folks will be taking care of my home, Auto, commercial, health, and possibly even some life insurance

David & Angie Wells Even when I called at the last minute at the end of the day, Emil was extremely helpful and very patient with getting everything done for me. Great rates also!

Samantha Mcqueen I got my flood insurance through Top Class Insurance Agency in September 2024 and was impressed by their efficiency. The rates were much lower than I anticipated, and the policy is very thorough. They seem to prioritize helping customers over maximizing profits.

Dustin Shirley Rachel handles all my insurance policies. She explains the policies in what Im paying for. What is included and explains any exclusions so Im not hit up with surprises.

Melissa Priet Helpful team. They gave me an initial quote that was honest and detailed. No hidden fees or fine print. I felt informed and confident about my decision.