1st Franklin Financial - Griffin (GA)

shauna Queen Last week life decied to rain in on me and I needed help fast! So the weekend is of course when it hit as always. I applied online to the Stockbridge location and waited for a call. I have to admit that I honestly dont trust those things at all, and really didnt expect to get a call at all but bright and early Monday morning 8:30 am I received a call from a very nice customer services person. Her name was Keisha and she was so sweet , understanding and reassuring to my problem. She had to ask some personal questions and about my money situation but I felt comfortable giving her the information and safe. Keisha was very easy to talk to knew her stuff about her company what she could do and what she couldnt do according to my request. I fortunatley for me found an answer to my money troubles and did not need the loan. But, I will tell everyone who I know that needs one to use Heights and Ms. Keisha a very positive experience and thank you so much!

tony gentile The future of the wealth management, these guys are pros.

Moth Moon Ever since Tanya took over this business from Mr. Carrol, she has done such a good job turning everything around. I recommend Amina to anyone.

India Gomez I have been using them since I moved here to douglas little over 2 years ago. And if I have heard about them way sooner even before moving here I would have tried using them even from another town. Amazing staff and service.

James Ellis Service is priority with this company. OQuinn and Associates provides excellent customer service. Follow through and follow up helps you know that the job is done. Competitive rates and happy folks to deal with. I choose to be a customer here and am pleased with the service for over 10+ years.

Holtapp Austin (Olympia) Have banked with FBOP over 30 yrs, my late parents did business for many more than that. Theres nothing but good things to say. Products and services are explained to you perfectly and youre always going to be taken very well care of here. Piece of mind youll likely not find anywhere else.

Lorelei Usually have great experiences with this branch, but this time was rather odd. Needed to deposit something so I figured I might as well get my new married name changed since it has been a while since I got married. The lady at the front was super sweet, she said I needed my marriage certificate to get the name change done. Cool, I go and get it and come back. The other lady up front directs me to the people at the desks, like where you open up accounts and everything. Cool. I wait my turn to be called and the lady at the desk says how can I help you, etc. I told her I needed a name change on my account, and she said, contrary to what the first lady up front told me, "I wont need your marriage certificate".. okay, interesting. We sit in silence for about 10 minutes, with her not saying much in between. Then she says "Oh, your husband needs to come in with his un-expired ID." Why? Joint account or not, I was trying to take care of business on my account, and I had all the needed paperwork, so now it is at a halt until we both come back. Kind of ridiculous, you never need an ID unless you are opening an account really, and it should update unexpired IDs automatically, but still have no idea what that has to do with my own account. She didnt even really explain why, it was a very weird vibe.