United Automobile Insurance Company - Miami Gardens (FL)

5 /5 Kimberly Sowell: I had and accident on May 1. First time filing a claim with this company and it was hell to say the least. After 2 months of a headache I get my car back. Now I found out yesterday, 3 weeks after paying my deductible there was another remaining balance with the collision shop. I’ve never heard of a “betterment”. Kesha Percy, this morning was informational and concerned about this blindside. She did more research and explaining than I’ve gotten from others with this company. I appreciate her due-diligence with helping me. She gets a 5 star from me but company in general doesn’t not. So please don’t be fooled. These stars are just for her. They need to hire more people like her with compassion and respect.

5 /5 anabel lopez: Dayan Gonzales was my adjuster and he was wonderful, kind professional, and great communication. I put a claim a week ago and it’s already been resolved. He walked me through the process and called me to follow up with me and make sure everything was okay. I highly recommend him and I’m forever thankful for what he did. There’s nothing more stressful than dealing with a car accident and he made this process so much easier. Thank you again!

5 /5 Yammzz D: Alexander Flores was incredibly helpful in assisting me with creating an insurance claim. He was patient, professional, and explained everything clearly, which made the whole process so much easier and stress-free. His knowledge and dedication truly stood out, and I felt supported every step of the way. I highly recommend Alexander for anyone needing help with insurance matters outstanding service!

1 /5 Alec Pilavian: I have never been screwed over so bad by an insurance company. I just moved to Florida a few months ago and bought a new car and they had the best rates for coverage (or at least I thought they did). The person who sold me the insurance said I would get max coverage for everything. I got in a hit and run accident a month ago and turns out I don’t even have rental coverage and my UM is only $10k when I specifically asked for $100k. I’ve been without a vehicle for a month now and my adjuster has been ignoring my calls this entire time. His supervisor doesn’t answer me either. I had to get an attorney but unfortunately due to state law they have 60 days to respond to me before I can take legal action. This insurance company does not care about its customers and will throw you under the bus. If you have to pay more for insurance it’s way better than paying less and having to deal with this, I promise you. Stay far away from United Automobile Insurance Company.

5 /5 Asia Williams: Wanda Sanchez was so amazing, I couldn’t get a hold of anyone for over a month and she sat on the phone to make sure all of my concerns were addressed! If I can give her 100 million stars I would. This was the only time I can actually say I am satisfied with my experience. Thank you so much Wanda!!