UNION AUTO INSURANCE - Hialeah (FL)

Snick Dominique He get you what you want

Tom Bodendorfer I recently had an outstanding experience with Citizens Property Insurance, thanks to the exceptional efforts of Senior Desk Adjuster Jeff Sanders and Senior Field Adjuster Carlos Gutierrez. When I filed a claim for storm damage to my home, I wasn’t sure what to expect, but these two professionals turned a stressful situation into a smooth and reassuring process. Jeff Sanders, as the Senior Desk Adjuster, was my first point of contact and truly set the tone for excellent customer service. He handled the initial claim with remarkable efficiency, patiently walking me through the paperwork and ensuring all details were accurately documented. His clear communication and willingness to answer my many questions gave me confidence that my case was in good hands. Jeff’s attention to detail and proactive approach made the behind-the-scenes coordination seamless, which significantly reduced my stress during a challenging time. Then came Carlos Gutierrez, the Senior Field Adjuster, who brought the process to life with his on-site expertise. Carlos visited my property promptly and conducted a thorough inspection of the damage. His professionalism and empathy stood out—he took the time to explain what he was assessing and how it would impact my claim, making sure I felt heard and understood. His hands-on evaluation and detailed report were instrumental in moving my claim forward quickly, and his friendly demeanor made the experience feel personal and caring. Together, Jeff and Carlos exemplified what customer service and satisfaction should be. Jeff’s desk-side diligence paired with Carlos’s field expertise ensured that my claim was handled efficiently and fairly, leaving me genuinely impressed with Citizens Property Insurance. I’m grateful for their hard work and dedication—two top-notch professionals who truly make a difference!

Bonita Ross Wally Woodham has a top-notch agency that I am very grateful to have been referred to. Susan and Wally have both been so attentive to my insurance needs. Being on a tight budget, I wanted to lower my costs but not my coverage. I have both homeowners and auto insurance through Woodham Insurance. The homeowners is with a better company, has better coverage than my previous policy and Im paying less. The auto policy is comparable to my previous policy but again, Im paying less. I also asked them to look at my mothers homeowners insurance. They spent a lot of time on it but in the end said she should stick with her current insurer for the time being. Thats integrity. I highly recommend giving them a call and letting them explore your options.

Jameson Elder Working with Matthew F. Ross has been an outstanding experience from start to finish. He is incredibly knowledgeable, professional, and consistently goes above and beyond to deliver excellent results. Whether it’s his clear communication, attention to detail, or dedication to the task at hand, Matthew demonstrates a level of commitment that truly sets him apart. His integrity and reliability make him someone you can trust without hesitation. It’s rare to find someone so capable and easy to work with. I highly recommend Matthew to anyone seeking top-tier service and a partner who genuinely cares about the outcome.

tracy Glasco Great customer service

M. Ebanks I had an excellent experience with Lorena at Direct Auto Insurance. From the moment we started our conversation, she was courteous, professional, and incredibly helpful. Lorena handled everything efficiently, answering all my questions with patience and making the entire process smooth and stress-free. It’s not every day you come across such outstanding customer service—she truly went above and beyond. Thank you, Lorena, for your great work and dedication!

Haydee Morales Estrella Insurance was very helpful to my needs. They listen very carefully and help me make the best decisions for my new car. I recommend them very highly. Thank you Estrella.

S Great people at Insurance Solutions. Ive been dealing with them for years. Very helpful in every way possible to insure my Insurance needs were taken care of. Thank you.

Jada Stephens i had the pleasure of working with Ms.Tonya who truly went above and beyond. She was incredibly knowledgeable, answering all of my questions with confidence and clarity. What really stood out was her patience. She never rushed me, took the time to explain everything thoroughly, and made sure I felt completely comfortable before moving forward. On top of that, she had a great sense of humor, which made the entire experience enjoyable. It’s not every day you find someone who can be both professional and personable. Ms.Tonya turned what could’ve been a frustrating situation into a smooth and even fun interaction. Thank you for the top-notch service! Definitely a 5-star experience!

Betty Murchison My agent was so nice and helpful. She took the time to help me get the best rate possible. She was so courteous and friendly. I cannot say eough good things. I wish all insurance agents were this pleasant to work with. Karen explained my premium in detail. So glad I have a wonderful agent.