Underwood Jewelers - Jacksonville (FL)

Adjani Shah I had such a beautiful experience at this location! I was visiting from Tampa and from the moment I walked in I was greeted by Bianca and her warm smile. I was transparent and told her I was just browsing, and despite that she treated me with the utmost importance. While she was preparing my beverage, Vincent got me set up and pulled the pieces I was interested in! When he found out I was a jeweler, he started showing me pieces that exhibited beautiful innovated craftsmanship. Both Vincent and Bianca were warm and provided an exceptional experience that tailored to me both as a customer and as a jeweler; they treated me with respect and value! And I cannot forget to mention their security detail! He was just as polite and warm! Everyone in this store has a high level of emotional intelligence and brand knowledge. I can’t wait to return and make a purchase with them!

Kathleen Watson After buying a few diamond pieces at auction, I began a search for a local gemologist who could confirm the jewelry was what it claimed to be. I chose John Shulla based on his business reviews, and I’m so glad I did. He is professional, personable, and very good at what he does. Everything he told me regarding my jewelry was right in line with what the seller said. He, also, gave me some excellent recommendations when I mentioned wanting to have some pieces reset, and he thoroughly explained the pro and cons of the people he was recommending & the process of what I wanted done. I highly recommend Mr. Shulla for all of your appraisal needs.

Adrienne Connelly Ken is extremely talented and humble. His work speaks for itself, beautifully unique and stunning. It’s giving slay. It’s giving gorge. It’s giving post-op. It’s giving the unforgettable lewks we didn’t know we needed until we laid eyes upon his works of art. He’s authentic, he’s luxury, he’s better than Los Angeles, no one will forget him one they meet him, velvet trunk show on a tour bus, if you want superstar if you want A JEWEL FROM HEAVEN henny, no cap Ken is popping off.

Nathan Iwanyszyn I would like to thank lindsay Vicencio for the excellent customer service I received today. I came in with a ring I purchased online 3 days ago and wasn’t 100% satisfied. I left 100% satisfied knowing my wife will love the ring and love me even more. Thanks for your time, I will be back for another purchase.

Dalton Thomas 10/10 service 10/10 helpfulness. Geri is fantastic, staff is friendly, and I was helped start to finish. Came in with a picture and a budget and Geri helped me stay within budget and design the ring I wanted for my fiancée. If you need a local jeweler who cares about what you need and who doesnt just see you as dollar signs come check this place out!

Ione Oneill Santiago is a very honest and excellent seller, he is very knowledgeable of what he sells, I would highly recommend to purchase from Santiago, Five star service.

Nishant Pandya With Americas Best Jewelry Buyer, I had an excellent experience. They provided me with a reasonable offer for my gold jewelry and were honest and competent. The entire process was smooth and stress-free. I’ve been to a few places before, but this one really stood out for their transparency. I’d definitely come back next time I need to sell jewelry.

Jose Fernandez Great service got a new battery for my watch and a new watchman.Very pleasant people, there.Knew exactly what they were doing