Trusted Solutions Insurance Agency Inc - Inverness (FL)

Steve Waters The folks at Team Beucher are awesome. Theyre always helpful and get the job done.

Ruby Howard Bay insurance is a wonderful insurance to have Scott is a real friendly person and he handles business very quickly doesnt take no time

Jose Campos Luna found ways to enhance my plan without adding unnecessary costs. It was a great experience from start to finish.

Deviny Griffith Formal Complaint – False Policy Information, Unjust Fees, and Poor Service To Whom It May Concern, I am writing to formally express my deep frustration and disappointment with the way Progressive has handled my policy and my account. While I understand that my policy has been canceled—and I have already spoken to a representative—I feel compelled to document the serious issues I’ve experienced due to Progressive’s internal errors and lack of accountability. To begin, it is clear that false or inaccurate information was entered into my policy, which triggered a snowball effect of completely unjust fees—all of which were through no fault of my own. Rather than correcting the issue when it was first raised, I was met with vague responses, misdirection, and additional charges that continue to make no sense. I was also billed for documents I never received by email, mail, or through any online access. Charging customers for materials that were never provided is not only unethical—it borders on fraudulent. This entire experience has been marked by a lack of basic business communication, transparency, and accountability. Every step of the way, I encountered representatives who either could not provide clear answers or appeared insufficiently trained to handle the matter professionally. The disorganization and inconsistent information I received only added to the confusion and financial strain caused by these errors. At this point, I feel that I’ve been taken advantage of and misled, and the situation reflects a serious breakdown in both customer service and internal policy management. I am requesting that this matter be escalated immediately and fully reviewed. I expect all erroneous charges to be removed and a detailed explanation provided of how these errors occurred and what is being done to prevent them from happening again. If this issue is not resolved promptly and appropriately, I will have no choice but to escalate my complaint to the insurance commissioner, the Better Business Bureau, and other consumer protection agencies.

Parvin Giraldo Rodriguez Insurance agents Marleny & Jillian very knowledgeable, professional & provided service requested in a timely manner. Very courteous agents whom I would definitely recommend to family & friends.

Debra A. Ramos LOVE Kirkland Agency. We have been with them for years. They make renewing our homeowners and flood insurance, stress free. Find other insurance companies, when needed and try to get us the lowest cost & most coverage. Karen Kirkland and her staff, send out helpful & important information, when we have a hurricane in our area. Things we need to know to file a claim. Also information to help keep their clients from being scammed. We would HIGHLY recommend, checking out what Kirkland can do for you BEFORE taking out Homeowners & Flood insurance. This is Florida, you want the best coverage at the best price. Its horrible to find out you dont have X coverage after a storm or an event. They have great customer service & truly care about their clients. They never pressure you. Their goal is to get you the right coverage for your home.

Nadine Kalgstein I worked with Cayetano and couldnt be more pleased. His professionalism, promptness and knowledge made working with him a wonderful experience. I highly reccomend him and wont ever work with anyone else!!!

Odanna Amazing service! I was in a time crunch since I was getting a car transferred to my name next door. I was provided with the best insurance policy that was financially affordable. The best part is that they are located right next to the Tag Agency.

Richard Kopec Jim and Bee Everett, along with their professional and knowledgeable staff, have served the local community in Madeira Beach for many years. They offer competitive quotes, white glove service and, as an independent agency, have partnerships with some of the best carriers in the industry. Highly recommend working with this agency!

Brayan Velázquez }Everything about this insurance is easy, enrollment, claims and doctor visits. They’ve made health insurance stress free and I’m very happy with the service.