Acentria Insurance - Vero Beach (FL)

1 /5 Chris Mack: Several years ago, I purchased an insurance policy specifically to cover the liability of some pool homes. Acentria Insurance asked me to renew the policy and make a payment of $1107.75 on December 9th 2020, which I did. On January 15th, they notified me that they dont cover pool homes and demanded an additional payment of $3150. Since pool home liability coverage was the primary reason why I purchased the policy, and they essentially werent covering the liability, I requested an immediate refund. Not only did Acentria Insurance mislead me this year, but they werent covering prior years. Acentria Insurance has indicated that after misleading and misrepresenting to collect payment from me, they dont intend on issuing a full refund.

5 /5 Chrissi Taylor: Changing to Acentria Insurance in Vero Beach was the best business decision our company made. Angie and Robyn are exceptional to work with. We always feel as if we are the only customer that they deal with and responsiveness to our calls and emails is always above par. Their knowledge of our needs were amazing and crucial when making decisions to improve our insurance needs. The quality of their service is always of the highest and done in a timely manner.

5 /5 Fred Abele: Kristy Sanders did an excellent job pointing out cost savings to me by contacting Johnson Controls to prove this unit had additional protection devises which save me $$

5 /5 lucille hurley: Kristy has been a wonderful resource for our insurance needs. She is conscientious in a way few people are today. We truly appreciate her.