Mattos Insurance - Pompano Beach (FL)

Elizabeth Sharon was amazing she helped me and explained me everything about my renewal very kind manger

Laura Shipman Natalie was so amazing and knowledgeable! She made the enrollment process fast and easy. I will be recommending her to anyone that needs insurance!

Oryan Howard The adjusters were very friendly they made everything seem less for me Everything was handled professionally at online

Tamara Minosyan Matt and his team were wonderful to work with. They were able to find us insurance for half the price that we were currently paying. They submitted all the paperwork on our behalf and made all the necessary phone calls. I highly recommend Jones Family Insurance. Matt and his team are very knowledgeable and professional.

Hailey Alegria Very amazing service; Alitza is a great employee and i recommend this insurance company if you seek fast and easy use. Very professional and very responsible with their clients and truly care. Definitely sticking with them.

Regina Moss A representative from this company named Jose Alvarez called my client and switched his plan. My client is special needs and has a POA who takes care of all his needs including his Healthcare. According to my client Jose advised him in the conversation that he knew me which is a flat out lie. In doing so my client trusted him and the application was processed and submitted without the POA present or even being contacted. My client in turned called his mom who called me and I called the POA and we had to call to get this application canceled which cant happen for a few days. However the representatives that assisted us were a bit rude and even provided wrong information and when I questioned the information he stated he read it wrong. My client has medications and treatments that require a PA and this change would disrupt his entire treatment routine because he would have to start over not to mention the prescriptions it could affect. I am not sure the agent asked if he has a POA but my client clearly knows he does and has a copy of the paper himself. He gets these calls often and I have educated him but as I stated he is special needs and gets confused very easily. The agent telling my client that he knows me was a lie and deceitful and unethical way to gain trust. These calls are recorded and can be pulled if necessary and the agent hel accountable. However the actions of most of these call center agents are unacceptable and it needs to stop. All for a few extra dollars.Sad

j edwards Great meal. Will go back when in Rehoboth, De

Cher Couvillion Wilson Trudi Rich at All Asset Insurance Group came to our rescue quick! We needed our insurance policy fast in order to close on our new home on the day planned. Trudi worked up everything & we signed & sent to the loan company within the same day! The price for our policy was very reasonable as well! Call Trudi.

george prance Had a very positive and informative experience with Agent Sharon Miller. Was able to save $$$ to fit my needs and was a smooth transition. George Prance