Direct Auto Insurance - Panama City (FL)

Richard Rivera ⭐⭐⭐⭐⭐ Outstanding Service and Expertise I had the pleasure of working with Manuel Huertas for my insurance needs, and I couldn’t be more satisfied. From our first conversation, they took the time to clearly explain my options, answer all my questions, and ensure I understood every detail of my policy. Their professionalism, prompt communication, and genuine care made the entire process stress-free. What stood out most was their ability to tailor coverage to my exact needs while keeping everything within my budget. They went above and beyond to make sure I felt confident and protected. It’s rare to find someone so knowledgeable, patient, and committed to their clients’ best interests. I highly recommend Manuel Huertas to anyone looking for reliable insurance guidance and exceptional customer service.

chris cole Wow! Awesome service! We needed new home insurance after Hurricane Helene because we were among the many being dropped. Lex and Laura were great to deal with, walked us through every step of the process and still saved us money from what we were paying before the flood. Thanks for all your help!

Olivia Noelle Rodger was patient, kind, professional and provided top notch customer service. Thank you for helping me maximize my benefits and lower my monthly payments to a very affordable rate! Anyone looking to get the best car insurance coverage at the best price, I encourage you to speak with Rodger!

Alex Lowenthal If Bernie Madoff had an insurance company this would be it. Criminally run operation. They send no warnings of expiring insurance and once your insurance expires they call to let you know it expired and because you are no longer currently enrolled it will now cost double to get you reenrolled. This has happened to multiple people I know who have used them. No mail, emails, or phone calls. They did this on both our renters insurance and auto insurance. Customer service was horrific from the start of us working together. Stay away.

Magda Prado Excellent customer service they help me a lot or when I was needed I highly recommend.

Jordan Johnson The team is very dedicated in making sure all process are taken care quickly and go as smooth as possible. Susie makes sure that you receive professional service through your interactions. Highly recommend

Tim McIntyre Have been getting my auto insurance thru Ace for many years. Kind and courteous agents

Mary Bryant I think its sad that a big name insurance company like this doesnt have a phone number for their older patrons, you dont really know how to deal with websites...

Cindy Snider I have used Jennifer, with The Dubose Group for years, and LOVE her!! But yesterday, she went above and beyond to help my 18 year old grandson get his first insurance policy as an adult.. and she took the time to research, and get the lowest rate for him.. wish there were more stars to give for this. I highly recommend Jennifer, and the Dubose Group! They absolutely #coveryourassets