5 /5 Gatesmanone1: Ive had nothing but excellent service from sun coast. Well dressed employees, all giving out great customer service.
There is one man who works there, RICKY PEREZ. Hello!!! This young man is Always friendly, helps with simple issues too. I forgot my password, came into the DC branch and he helped me so fast and cheerful. He didnt hand me a 800 number and tell me to call them. He could write a book on customer service, and CERTAINLY TEACH IT, to other people in customer service. I too, am in customer service, so I certainly know and can recognize a person who goes well beyond their job duties to be helpful to a customer. I sure his boss reads this review, because he is the best in that branch. I mentioned his name to one of my Co worker, and he knew exactly who I was talking about. Ge said yes, that Ricky. Best associate that have there in that branch. All I could say, was I agree and more.