Spencer Smith at Comparion Insurance Agency - Lake Mary (FL)

amanda jackson I had the pleasure of speaking with Ms. Tay Brown today and when I tell you she is absolutely THE GREATEST! Her customer service and knowledge is unmatched. She definitely has a client for life. I highly recommend her for anyone looking for a new insurance policy. Her contact information is on the business card that you see posted

Peter Gostout Ivan and Michele were extremely helpful. Purchasing insurance can be stressful. This was not the case with this office. Both guided me through the process and made sure I received the right insurance for my needs. They answered all my questions and made me feel comfortable. I highly recommend this incredibly professional team!

Renee Goodemote Kellen was so helpful. She answered all of my questions and made the process super quick.

John Stone Steve was helpful and efficient. Great experience.

Catherine Golden That time of the year again to make sure insurance was up to date. Love this insurance company!!

Angie Evans Dawn is always going to bat for me! Its a bit of a distance for but absolutely worth it! I would recommend to everyone.

Juan Carlos Leon We have had the pleasure of working with Yarixa Serrano, Commercial Account Manager at One Insurance Service, and we are very satisfied with the level of service she consistently provides. Yarixa is highly professional, detail-oriented, and always ensures that our requests are addressed in a timely and accurate manner. Her ability to clearly explain coverage options and guide us through the process has been extremely valuable for our business. In addition, the support team at the office is efficient and reliable, which makes the entire experience smooth and well-coordinated. We truly appreciate the professionalism and commitment demonstrated by Yarixa and the One Insurance Service team.

Regina Moss A representative from this company named Jose Alvarez called my client and switched his plan. My client is special needs and has a POA who takes care of all his needs including his Healthcare. According to my client Jose advised him in the conversation that he knew me which is a flat out lie. In doing so my client trusted him and the application was processed and submitted without the POA present or even being contacted. My client in turned called his mom who called me and I called the POA and we had to call to get this application canceled which cant happen for a few days. However the representatives that assisted us were a bit rude and even provided wrong information and when I questioned the information he stated he read it wrong. My client has medications and treatments that require a PA and this change would disrupt his entire treatment routine because he would have to start over not to mention the prescriptions it could affect. I am not sure the agent asked if he has a POA but my client clearly knows he does and has a copy of the paper himself. He gets these calls often and I have educated him but as I stated he is special needs and gets confused very easily. The agent telling my client that he knows me was a lie and deceitful and unethical way to gain trust. These calls are recorded and can be pulled if necessary and the agent hel accountable. However the actions of most of these call center agents are unacceptable and it needs to stop. All for a few extra dollars.Sad