Shoff Insurance Of Florida - Melbourne (FL)

1 /5 Tim Martins: Cancelling my homeowners without notice.

1 /5 Kimberly Lavis: If you are looking for a shady insurance agent, Roland is your guy. He went behind my back when he knew I was getting a new home owners insurance policy with another agent and wrote a policy and submitted it to my mortgage company a ridiculously high priced policy for $4645. WHICH I NEVER DISCUSSED, NOR DID I AUTHORIZE! He was rude on the phone to my new insurance agent when he called to get information to write me a new policy. He KNEW I was going with someone else and took it upon himself to write a policy I never knew about until my mortgage company told me it was paid. And that policy was put in place instead of the new one I signed and approved. I highly recommend going with A Arrow Insurance Company and forget Roland Shoff and the Shoff agency. Unprofessional and untrustworthy.

5 /5 Angel Huff: Ive had my insurance with Shoff Insurance of Florida for many years. The owner, Roxanne Parsley, and her staff are wonderful. I always receive excellent customer service and feel that the agency has my back. I would definitely recommend them for any insurance needs.