Shapiro Insurance Group - Jacksonville (FL)

5 /5 Jasmine Rodriguez: Working with Elizabeth Brown has been an absolute pleasure! From the moment we connected, she demonstrated professionalism, integrity, and a genuine desire to help. She took the time to truly understand my insurance needs and walked me through every option with clarity and patience. Elizabeth’s knowledge of the industry is unmatched, and her warm personality made the entire process stress-free and even enjoyable! What really stood out was her dedication—she went above and beyond to ensure I had the best coverage at the most competitive rate. I felt like more than just a client; I felt cared for and protected. If you’re looking for an insurance agent who is reliable, compassionate, and truly excellent at what she does, I highly recommend Elizabeth Brown at Shapiro Insurance Group. She’s a rare gem in the industry!

5 /5 Heather Carpenter: I recently moved back to Florida and contacted SIG because I was looking for a good independent insurance group. I was needing to combine two auto insurance policies and add a new teen driver while transferring everything to Florida. Elizabeth was exceptional. She was patient with me while I located information that I didn’t have readily available. She was extremely thorough while searching for me the best deal and she did just that! She was friendly and just genuinely happy to help. I haven’t had this kind of service with an insurance provider in several years. It was very refreshing!

5 /5 Keabra Gillens: Elizabeth Brown was phenomenal from the moment our conversation begin all the way to the end of me securing my car insurance. She had my best interest at heart by reviewing my last policy & making sure I had the best coverage for my vehicle with me wanting to change companies & agencies. She answered all of my questions and also let me know that I was not being covered properly. That showed me shes not only just an insurance agent, but a woman who truly cares for the customer. I truly appreciate her & never had an agent who assisted & made sure you had everything you needed from documents & setting up your online account. Its the attention to detail for me!!!

5 /5 Suzanne Kane: Troy was so great helping us with a new insurance policy. He found a great policy that was really affordable and set it up quickly. He was highly responsive through the whole process and made it very easy for us. He asked good questions, and covered all of the bases. We will work with Troy on all of our future insurance needs.

5 /5 Terry Clark: Tina and Elizabeth took very good care of me, they spent time asking questions to help find the best policy to fit my needs. I am very satisfied with the Shapiro Insurance Group. I dislike having to change insurance but I was pleasantly surprised with everything. Definitely will continue to do business with them.