Robin Fisher - State Farm Insurance Agent - Titusville (FL)

5 /5 Jake L.: Extremely satisfied with the services provided by Account Manager Abigail Coachman. Abigail was able to see me immediately and within a few minutes of talking was instantly able to breakdown and understand my policy needs. Miss Coachman was easily able to produce a policy that far outperformed my current one through a different provider and was capable of efficiently answering all my questions and concerns with the utmost confidence. The process was almost effortless on my part and without a doubt one of the best interactions I’ve had with any insurance company in years.

5 /5 Natasha Nienhuis: Robin Fishers office offers excellent service with kind and patient agents. It brings me great peace of mind to know that if I have any issues or questions, their staff is always happy to help! What I love most is that if they dont know the answer right away, then they are diligent to find it and provide high level service.

5 /5 Ben Charvet: This office has always been very helpful with all my insurance needs. When we had an accident they made the claim process very easy too and we were very satisfied with the settlement. Its always a pleasant experience to see the smiling faces there.

5 /5 Anthony Calamia: I have had State Farm for the past 3 yrs, and they are the Best Insurance agency i have ever had, I refer all my friends and family to them, every yr my rates go down, I wouldnt switch even to save 20$ elsewhere

1 /5 Craig M. Hicks: Extremely Disappointed - Poor Service and Lack of Accountability I transferred to Robin Fischers State Farm agency in June 2022 when I moved to Titusville, Florida, expecting the same level of service I had experienced during my 12-year+ loyalty to State Farm. Unfortunately, my experience with this agency has been nothing short of disappointing. In October 2022, I was involved in an accident that was not my fault. Despite being a loyal customer, the assistance I received from Tammy at Robin Fischers office was far from helpful. Instead of providing the support I needed during a stressful time, I was met with irritation, as if I were a burden for reaching out a few times over a two-month period. To add to my frustration, my claim was closed by State Farm due to a lengthy wait time for vehicle repairs. When I sought assistance from the office, I felt unwelcome and treated as an inconvenience. The communication regarding a sudden $400 annual increase in my premium was equally frustrating. Despite requesting a detailed explanation, the responses I received were dismissive, citing generic reasons such as "industry standard" or "Florida legislation." It wasnt until I contacted State Farm Corporate that I discovered my CRI had changed, a detail overlooked by Robin Fischers office. The lack of willingness to investigate and address these issues, coupled with the unhelpful attitude of the staff, has led me to change agents and seriously consider switching insurance companies altogether. Its disheartening to see my premiums increase while receiving subpar service. I hope Mr. Fisher enjoys his company paid incentive vacations, as it seems customers like me are the ones footing the bill through inflated premiums. Avoid this agency if you value customer service and accountability. Revision 01/02/2024: Witness the dismissive reply from the agents office, reflecting the treatment I received as a former client of Mr. Fishers office. On 12/19/2023, I completed the necessary paperwork to remove uninsured/underinsured coverage and promptly emailed the documents back to Mr. Fishers office. Surprisingly, the policy on my 2017 Ram remained unchanged, only coming to light when I consulted my new agent. The issue was resolved on 01/02/24.