Pierce Custom Jewelers - Lake Mary (FL)

5 /5 Jennifer Oaks: “I had an excellent experience with Melissa at the store. She assisted me with a ring purchase, an appraisal, and repairs—all handled with professionalism, transparency, and genuine care. Her jewelry knowledge is exceptional, backed by decades of experience, which gave me complete confidence throughout the process. The turnaround time was efficient, and the atmosphere in the store is warm and welcoming—we truly felt like part of their family by the time we left. This level of service is rare. They’re truly the best in town. Highly recommend.”

5 /5 Tesia Kwarteng.: I can’t say enough wonderful things about my experience with Lance and Melissa. Lance’s artistry in designing my wedding band was beyond anything I imagined. From the beginning every detail is thoughtful, unique, and meticulously crafted. Lance and Melissa are genuine and kind and made the entire experience feel so personal and special. They create not only stunning jewelry but also a warm and welcoming experience. My wedding band is truly a one of a kind piece of art that I will cherish forever and I’m so grateful to have found them!

5 /5 steven ziko: I would like to think Pierce custom jewelry I needed a custom piece. My wife passed away, and I needed it in a rush. I made the order yesterday and today I picked it up. I would like to truly thank them for the dedication their understanding and their heart for me in this situationgave me a great deal and these are truly people that I recommend you do business with they’re not in it for the money and the quality of work speaks for itself thank you so much.

5 /5 Roxanne Jensen: Pierce Jewelers was able to custom modify my existing platinum setting in order to secure my diamond that kept falling out. They charged me $100 LESS than a nearby competitor quoted me to plop a “run of the mill” white gold head on for. They were kind, knowledgeable, very open to my ideas and desires. My ring was finished right at the time that was promised and is everything I expected and more! Very happy with my experience. 10/10 recommend!

5 /5 Jessica Román: I can’t say enough great things about this place! Lance was too kind when he fixed my wedding/engagement rings! Melissa was wonderful, warm and very welcoming! My husband bought my engagement ring along with 2 wedding bands at Orange City Jewelers in Orange City, FL. About a month ago I had lost one of my wedding bands which caused us to purchase a replacement, again at Orange City Jewelers. We then decided it was best to weld the 3 rings together after consulting with the jeweler there so they would stay in place. I was extremely hesitant because I did not want the modification to affect the overall look of my rings. Still worried and concerned I decided to trust Orange City Jewelers to weld my 3 rings together. Upon pickup, I was not pleased with the work that was done. I noticed my 3 rings were not set in place (they were stacked). The space between each ring was not even. The bottom of the inside where the rings were welded was jagged, indented and etching was more than noticeable. On top of this, my diamond setting had appeared to be clamped with a tool at the bottom of the setting. On each side of my engagement ring there we claw like indentations as if pliers were used. The day after the welding was done, I went back to Orange City Jewelers and had them take a look another look at my rings. I voiced my concerns And was told nothing could be done. I left highly disappointed as I felt they should have made the corrections and at least make an attempt to fix their mistakes. Left with disappointment I made the decision to shop around. PIERCE CUSTOM JEWELERS was the second place I had gone to inquiring on the cost to repair my stacked rings. After voicing my concerns toLance, immediately asked if he take the ring to his workspace to get a better look under a magnifier. In the meantime, I spoke with his wife Melissa discussing male wedding bands and received a couple quotes for my husband. Five minutes later Lance walks back to the showroom and hands me my rings. Every single flaw GONE!!! I’m just 5 minutes of work he was able to correct all 3 flaws made by Orange City Jewelers!!! I was ECSTATIC!! I could not thank him enough!!! He went out of his way (unbeknownst to me) and repaired my rings, each single flaw now unseen! The bottom of the setting did not have any visible claw marks and was polished. The space between each of my rings that were stacked were even. As well as the jagged indentations/etching on the inside of the rings were gone!!!! I am so grateful and thankful for Lance to have done this for me and FREE OF CHARGE!! He went the extra mile today and because of him I am able to look down at my rings and truly enjoy them!!! I was recently married in March this year and it is so important to me that every time I glance my ring it’s a reminder of the blessing God has given me with my husband!! Many many many thanks to Lance and Melissa! I will be returning to purchase my husband’s second wedding band here!! I recommend this place to anyone and everyone and I will NEVER forget this experience!! Thank you Lance for making me fall in love with my rings all over again! And thank you Melissa for assisting me with such warmth! I see now why you spoke so highly of your husband!!! Thank you thank you thank you!!!