Pickett Brothers Jewelers - Jacksonville (FL)

5 /5 Katie Hilbert: I can’t say enough good things about Amy and the rest of the team at Pickett Brothers! Even in the face of something completely unexpected—when an inclusion appeared in my engagement ring’s stone during a routine cleaning (a rare fluke and absolutely no fault of the jeweler)—they went above and beyond to make it right. From the very beginning, they were transparent, communicative, and incredibly empathetic to how much sentimental value my ring holds. Amy kept me informed every step of the way and made sure I felt supported through the entire process. Not only did they source a replacement stone that matched mine perfectly, but they also preserved the original one and had it set into a beautiful pendant for me to keep—a gesture that meant more to me than I can put into words. Their care, attention to detail, and genuine compassion turned what could’ve been a heartbreaking situation into something truly meaningful. I’m so grateful for the experience and would trust them with any piece, big or small.

5 /5 Patrick Tawil: My fiancée and I had a great experience with Pickett Brothers! We worked with Rachel to design the engagement ring, and she made the entire process simple and enjoyable. We shared our ideas with her, and she was very informative and made sure my fiancée got the perfect ring. Overall the entire experience with Rachel and Pickett Brothers was amazing, we highly recommend them!

5 /5 Hunter Meyer: I used Pickett Brothers to replace the main stone in my wifes wedding ring. It took less than a week from drop-off to pick-up! The quality and craftsmanship is superb. - Family owned - Friendly staff - Fast service - Free cleanings! I am delighted to make Pickett Brothers my jeweler of choice.

5 /5 Allen Barnett: I went in to buy my very first engagement ring today. When I brought my girlfriend in to look at rings together, the people inside the store were extremely helpful and very informative. After looked around for about 10 to 15 minutes, we were immediately seated and helped to try on various rings. Keep in mind the store was very busy and the customers were very energetic. The staff was extremely helpful and levelheaded and knew exactly what to say and how to help us. Miss Linda was the woman who assisted me in picking out certain things that we liked about the rings. She handled the interaction with professionalism and great care. Today only about one month after the first encounter with Miss Linda the ring is now in my possession, and the process was so smooth. I barely even noticed it happened. There was no stress and no haggle. I got the best deal I could’ve ever hoped for. The ring is even more beautiful in person than it is in the photos. I can’t wait to propose with the ring I got from Pickett Brothers. Picked up the wedding band. It’s simple but gorgeous and will look amazing next to the engagement ring! Thank you Mrs. Linda.

5 /5 Angela Wesley: Had an old passed down ring to fix, that’s not a normal easy fix. they were completely honest about fixing it, timing was exactly what they said it would be. All girls I spoke with were super nice. Amy was great. She told me everything to expect and made sure I understood everything. I was recommended from multiple people & would recommend them to others. My ring came back fixed & shinier than it was before. I plan on returning to sell a few things! Thanks everyone!