1 /5 Mary: Thomas the manager here was extremely condescending when I called to advise I had made the partial payment I had discussed with two people prior. He accused me of lying about what I had been advised. He became harsh when I was reasonably upset and escalated the situation unnecessarily with his need to put me in my place. He told me he would send the request for a deferred payment in and contact me back in a couple of days. That never happened proving he was the liar in our situation.



