Old Town Insurance - St. Augustine (FL)

Eric Robbins Deanna was very friendly, knowledgeable, and very patient. We went through all options for a policy comparison, and she happily helped me understand the policy and pricing. If you are lucky, youll get her when you call. One can hope.

Yolande Trotman She’s really nice always warm and welcome and friendly and always listen to my problems and I know sometimes I can be demanding but I still appreciate the time she takes out to listen and to take care of the problem, so yes I would recommend her she does a good job

Rick Hahn The staff at Eric Ellwood: Allstate is very professional, knowledgable and courteous. Quick responses to my questions about adding a vehicle to my policy. Very happy doing business with them and also love the great rates. Saved lots of money on my car Insurance..

Andy Vallina I have been with many insurance agencies but Red Zone is and has been the best experience I have ever had. With my busy schedule there full service customer service is second to none, returned phone calls, text, and emails. @Rachael is Amazing and takes care of me, which really means peace of mind for my family. Truely, management is the same from top down and all are just as qualified and same customer service experience. I have all my coverages with them. Wont change!

Amanda Youst I just want to start by saying Jessabel is a godsend! She was more than helpful and amazing. She found me a great policy much cheaper than anyone else! I’m very pleased with her customer service and all her help. She went above and beyond for me sending documents to the dmv and all. Highly highly recommend calling her for your policy!

Jennine Olazabal ⭐️⭐️⭐️⭐️⭐️ I had such a great experience working with Jorge! From the beginning, he was professional, patient, and incredibly knowledgeable. He took the time to explain all of my options clearly and made sure I felt confident in the choices I was making. Jorge made the entire process smooth and stress-free, and I genuinely felt like he had my best interests at heart. If you’re looking for an insurance agent who truly cares and goes above and beyond, I highly recommend Jorge!

Kerena Tramer if I could give this place 10 stars I would. The care and attentiveness of the staff just makes me feel at home. would highly recommend.

Cherri Williams Good rates

Wesley Argo My experience was simple and straightforward. Maybe because my rep actually did their job beforehand. The staff was helpful and courteous. I walked right out and started car shopping.

Crypto Johnny I used agent WS Insurance Group and this was the biggest mistake ever. Customer service is very disrespectful - I called and Warren Sam told me theyre busy on the line call back later and just hung up. I never encountered such a disrespectful customer service rep. Trying to get a Mercury rep on the line directly but no one picking up the phone. I definitely would not recommend Mercury Insurance - stay away