Modus Wealth Management - Key West (FL)

Kira Mckinney Got cussed out for paying my bill?

Kevin Christner Had a fantastic meeting with my financial advisor Danny. He was thorough in his explanations and happy to answer the many questions I had. There was no pressure to make any decisions right away.

Uriel Ruiz Andrea Pinto and the gentlemen D. have helped my family and me bank here for many years. Excellent service, response time, and very kind. Thank you!

Gemechis Tolu I recently visited Trust Bank in Gainesville and experienced a disappointing level of customer service from one of their employees. Despite maintaining a polite demeanor, I was met with condescension by a larger Caucasian woman, who seemed displeased that I hadnt emailed ahead regarding a $400 petty cash withdrawal. This encounter left me feeling belittled and disrespected. While I have left a 5-star rating as I dont wish to negatively impact the banks overall rating, I believe its important for management to address this issue. I suggest providing anger management training and perhaps considering a role better suited to her strengths. Thank you for your attention to this matter.

Chad Prescott Great investment firm.

Drunken Foodie Jakorya, the Member Service Advisor, is exceptional. She was highly responsive to my needs both via email and in person regarding my car loan. Her ability to multitask while assisting members with courtesy and efficiency is a testament to her professionalism. These qualities give me confidence in continuing to do business with iThink. She is truly an invaluable asset to this branch.