Mitchems Pawn and Gold - Quincy (FL)

Jinette Saez This is the WORST company EVER. I lost my job and requested a distribution back in May and still have not received it. They charged a $75 fee to process my request. On my last call I requested to speak with a supervisor because they want to charge me a $25 fee to stop and reissue the check, I was told by the representative that they didnt have anyone available so I would have to receive a call back in about 2 days. That was over 3 weeks ago and I NEVER received a call from them. Today I tried again and was told the same thing that a supervisor would call me back but when I said I didnt mind waiting the representative hung up on me. HORRIBLE service and none of them showed any empathy for the fact that I had lost my job, I was just another customer calling on the phone with an issue that they did not want to deal with or do the right thing for. DO NOT USE THIS COMPANY TO HANDLE ANYTHING FOR YOU. This company is not reliable or professional and they DO NOT CARE ABOUT PEOPLE.

Kasmere Paytee Now today I wish I could give zero stars to the employee with dark black hair with gray through it and wears glasses. I really thought you were different but youre not. I would have understood if there wasnt a line. You were very inconsiderate Im waiting in line you and some lady were talking about a bag from Disney world I understood while you were ringing her stuff up. But you still continued to talk about yal bags well after you rung her up that was very inconsiderate and poor customer service up you could have at least moved her to the side and asked me what I needed but no you and her continued to talk about a bag yal got from Disney world very poor customer service

Richard Cocchia I work in an office close to theres. I called in desperation of a Notary and they were there to help. Very Friendly, and a pleasant experience. Ill be sure to refer people in need of a Financial Advisor. Thank you Lynn!

Matthew Carmel Thomas and his staff were extremely knowledgeable and friendly. They do things when they say they are going to do them, and they do them right the first time . What a pleasure to work with these people!

LEANNE MURPHY Had a good experience at branch today. Heather Reed was very professional and helpful. I opened up an account today and she made the process easy. All the options were explained to me. She helped me set up my BOA app also. The facility was clean and well staffed. After I left I had a couple questions for Heather so I emailed her and she got back to me promptly.

Kathy Holiday Great place. Amazing prices on jewelry. Excellent service. Thanks yall. See ya soon

Suzy Roulston My husband and I have been trusting Pete & Erich Krzyzak for several years. We have been extremely happy with their service. Their assistant Chela has been very helpful as well. When ever we call they’ve always returned our calls the same day, often within the hour. It’s very comforting to have a team we can trust as we start our retirement life! Thank you all!