Mike Kennedy: Allstate Insurance - Largo (FL)

Don Lowe Found my Agent, Kate, here after more than a decade later at Thomas Insurance Services of Fruitland Park, and Susan Thomas State Farm before that! That is where we first met over 20 years ago! She has moved in with Lassiter-Ware and now has lots of Insurances to offer. We spent an hour working on my situation and found a solution for it. Thanks Kate! AWESOME , AS ALWAYS!

Josh Z Adam Riley is the man to see

Deviny Griffith Formal Complaint – False Policy Information, Unjust Fees, and Poor Service To Whom It May Concern, I am writing to formally express my deep frustration and disappointment with the way Progressive has handled my policy and my account. While I understand that my policy has been canceled—and I have already spoken to a representative—I feel compelled to document the serious issues I’ve experienced due to Progressive’s internal errors and lack of accountability. To begin, it is clear that false or inaccurate information was entered into my policy, which triggered a snowball effect of completely unjust fees—all of which were through no fault of my own. Rather than correcting the issue when it was first raised, I was met with vague responses, misdirection, and additional charges that continue to make no sense. I was also billed for documents I never received by email, mail, or through any online access. Charging customers for materials that were never provided is not only unethical—it borders on fraudulent. This entire experience has been marked by a lack of basic business communication, transparency, and accountability. Every step of the way, I encountered representatives who either could not provide clear answers or appeared insufficiently trained to handle the matter professionally. The disorganization and inconsistent information I received only added to the confusion and financial strain caused by these errors. At this point, I feel that I’ve been taken advantage of and misled, and the situation reflects a serious breakdown in both customer service and internal policy management. I am requesting that this matter be escalated immediately and fully reviewed. I expect all erroneous charges to be removed and a detailed explanation provided of how these errors occurred and what is being done to prevent them from happening again. If this issue is not resolved promptly and appropriately, I will have no choice but to escalate my complaint to the insurance commissioner, the Better Business Bureau, and other consumer protection agencies.

Linda Owsianik When it was time to renew my auto insurance costs in January, the premium was ridiculously high. I have a good driving record and decided to start looking around for other insurance companies. I found State Farm and their premiums were half what I had been paying! Now, 6 months later, it’s time to renew and it so happens that my homeowners insurance is also up for renewal. I spoke with Nate Lovelace about adding the homeowners and he was wonderful. He was able to save me almost $700. I’m very happy with Nate and State Farm!

Birt Vollenweider Adrian was a huge blessing when he found us homeowners coverage after our original carrier dropped us, and left Florida. Since then, he and everyone in his office have always been super helpful.

C L Boyd RSC and agent Russell Jamieson, Jr. were recommended to me by my marina to insure my boats kept at Port Canaveral. I liked their service so well that I switched my insurance for 4 cars from Progressive to Safeco via their agency as well. They are efficient and thorough and keep me informed as necessary. They are easily reachable by phone and e-mail and usually respond within minutes. They have been able to negotiate very fair premiums through reputable insurance companies, and the service I have received when needed has been excellent as well.

souffront Ruth (Ruthie) They are the best, they respond fast and very kind and professional. They are very helpful in helping you with making a good decision on all of your insurance needs. I have been with them for the longest time and I love it. They are the best agents I have ever had.

Jaimee Zeidman Bryce was helpful in making me stay at the same affordable policy, and he thoroughly explained all the full coverage options with multiple companies. Super customer service and he is very knowledgeable about insurance and patient.

Michelle Sullivan Michele at Maci Insurance has been a pleasure to work with. She and her team are very responsive and professional. They also appear to offer reasonable options when it comes to affordable insurance. I highly recommend.

Kevin Lewis I recently worked with Tommy for my insurance needs, and I couldn’t be more impressed. From the start, he was extremely responsive and easy to communicate with. He took the time to understand my situation, navigated a few policy changes with ease, and ultimately got me a great deal. Thanks to his efforts, I ended up with a much better policy and significant savings in my pocket. The entire experience was smooth, professional, and stress-free. I highly recommend Tommy to anyone looking for a trustworthy and knowledgeable insurance agent!