Holder Insurance - Ocala (FL)

Monica Zamorano Excellent Service – Highly Recommend! Jose Lacayo was extremely helpful throughout the entire insurance claim process He was professional, knowledgeable, and made everything smooth and stress-free. I truly appreciate his support and would definitely recommend him to anyone needing assistance with an insurance claim!

Carlton Hall Jerome helped me out so much!! He helped me save a ton of money with my car insurance and with getting even better coverage! Im so glad that l trusted his professionalism!

Femi Agboola Brianna was amazing to work with on my homeowner’s insurance. She truly listened to what I needed and helped me find a much better deal—cutting my premium by almost half compared to what I was paying with a major carrier for 4 years. She was friendly, efficient, and made the whole process easy. I’m really glad I decided to explore other insurance options—I wouldn’t have known about the better opportunities and savings out there. Im glad I reached out to Ricci Insurance Group, and I’m even happier she was the one who helped me. Highly recommend!

Sony Figueroa Great people great service … trustworthy!

Kirsten Watson Rafael has been instrumental in securing insurance for my older home so I could continue with its purchase! I called literally 8 other companies and no one would write a policy for our home. I’m grateful I found Rafael! He is extremely responsive, helpful, and clear in what he needs from you. He even helped adjust my policy date on very short notice to allow us to close earlier. I would definitely (and have) recommended him to others!

Mary jo Landers I currently hold homeowners insurance with a different company for the past 6 years. I received my renewal and the policy went up over $1,000. Keep in mind I have never put in a claim in all the years that Ive owned a home which is about 40 years. My boss recommended Brightway so I gave them a call. I had the pleasure of speaking with Victor who was extremely professional, genuine and wanted to help me. He was able to get me insurance at half the cost and this policy included flood insurance which my previous one did not. Victor took the time to answer all of my questions and help me understand the coverage. At no time did he pressure me to go with his company. He was able to exceed my expectations not only with his patience but he really made me feel important and he wanted to help me. Thank you Victor for helping me find homeowners insurance and for saving me so much money. I am looking forward to doing business with your company and will definitely recommend you to my family and friends.

Sue Parsons Tiffany has been our agent since moving to Florida two years ago. She impressed us then and continues to impress us. She will take time to schedule a phone call and never makes us feel rushed. She works hard to insure we have the best insurance at the best price. She answers questions honestly and if she doesn’t have the answer, she will research it and get back to us with an answer. Simply put, she makes you feel like family.

Mark W All I can say is this company sucks! I had Allen insurance for years before it was bought by out. There are basically three people who supposedly run this company...Tom the new owner, his son Hayden and John who is supposedly supposed to take over the company someday. They are extremely hard to get a hold of when you try to call. Many times Ive tried, they were out golfing. I wanted to cancel my coverage due to the sale of my house. I sold my house in May but my coverage was good through mid June. I called them about a month before I sold my house to cancel...I finally got in touch with Hayden because John was supposedly gone on vacation. I submitted my signed cancellation but Hayden never turned it in. I got a notification from Citizens that my policy was in default. I called them and told them that I canceled the policy in May and they said they never received it. I called Allen insurance and finally got in touch with John. He said he would take care of it since Hayden (who is completely worthless) never turned it in. As of today, Ive never heard anything back. So needless to say, because of them, I was cheated out of what little refund I had coming back. Moral of the story...WORTHLESS COMPANY! Go with someone else! I did and my new agent is awesome!

Louis Boyle Even after I made it clear that there’s more risk on the routes my company hauls over, RPK had no problem giving me an affordable policy with good terms. How could I not speak super highly of them?!

Arian P Best insurance people in the world, Yeza and Vanessa helping me achieve my understanding of the best insurance policies that they have for me, highly recommend these two! Helping me get my own health and car insurance! They definitely need more recognition in today’s insurance game.