Merrill Lynch Wealth Management - Gainesville (FL)

Jinette Saez This is the WORST company EVER. I lost my job and requested a distribution back in May and still have not received it. They charged a $75 fee to process my request. On my last call I requested to speak with a supervisor because they want to charge me a $25 fee to stop and reissue the check, I was told by the representative that they didnt have anyone available so I would have to receive a call back in about 2 days. That was over 3 weeks ago and I NEVER received a call from them. Today I tried again and was told the same thing that a supervisor would call me back but when I said I didnt mind waiting the representative hung up on me. HORRIBLE service and none of them showed any empathy for the fact that I had lost my job, I was just another customer calling on the phone with an issue that they did not want to deal with or do the right thing for. DO NOT USE THIS COMPANY TO HANDLE ANYTHING FOR YOU. This company is not reliable or professional and they DO NOT CARE ABOUT PEOPLE.

Karolin Zekhtser My husband and I met James for a consultation. We left very happy with the information he provided. Looking forward to working with him.

Carl Cotner Been doing business with them for several years. A joy to deal with

roy Yater I have been investing with Cheryl Balaban for nearly 10- years and I couldnt be more satisfied. She is patient, professional and friendly. I never feel rushed when in conference with her and she has taught me a lot about investing. Cant praise her enough.

Kathy DeMoya Ed and his staff are a service oriented team. Ed is very accessable when we have questions or concerns. His advice had been solid and specific to our wants and needs. We have trust in him and look forward to a long relationship.

Rachel Black I’ve never banked anywhere from they remember your name. Here, they do. Polite, kind and they actually care about their customers. Elaine, Stella and Gladys are absolutely unbelievably helpful. Thank you all for being the best at what you do.