1 /5 Kate Petrovic: This agency is very poorly operated. The staff are very uneducated and just run through the motions, really not caring about the business that gives them a job to go to everyday. I have been with this agency through its past 2 owners and both have been terrible. The original owner not being there for a particular reason that I will not mention should have been a red flag from the get-go. I stayed because changing insurance companies is a pain in itself. The second owner has an incompitant staff that really do not care if the business goes down. I have tried to cancel my policy several times finally, obtained a new policy and had an agent Demeasha from this agency on a recorded line to MAKE SURE things very cancelled properly. I am now receiving collection letter stating my policy was never cancelled. First I was going to be issued a refund, NOW I OWE MONEY?! I know every agency operated solely independent because they are individually owned however, this is not one I would recommend to my worst enemy.
