LUXE FINANCIAL GROUP - Miami (FL)

Bobby Do and Connector Carol Had a loan with B of A that had been paid off, but there were delays in getting the zero balance letter. Called this branch, was told by Charles to come in and hed help me out. Long wait, but Edwin was free and took the torch. Made a couple of calls and I walked out of there with a fax showing a zero balance. Couldnt have been better.

Dale Dobbs It was nice to meet our new financial advisors today. Very knowledgeable and friendly. Would recommend in the future!

s a Kris is the person to go to if you need expert tax advice or someone to do your IRS taxes. She is easy to understand and works quickly to get the job. I highly recommend her services. S Ash

Jay dawn I had such a wonderful experience with Keys Federal Credit Union thanks to Grace’s outstanding customer service. From the moment I walked in, she was warm, attentive, and truly went above and beyond to make sure all my questions were answered. Grace took the time to explain everything clearly and patiently, making what could have been a stressful process feel easy and comfortable. She’s professional, knowledgeable, and genuinely cares about helping people. Her kindness and dedication really stood out, and I left feeling confident and supported. Thank you, Grace, for making my visit such a positive one!

Naomi Tucker I want you all to know, my first impression of this company was "Horrible!" But I quickly changed that reasoning, - Heres what happened: "The company I bought my Mini Cooper from had turned over their accounts to, "Mid Atlantic Finance Company." When I received notice, I called myself being proactive and mailed my payment due by the 5th, on the 31st so, my bill would be paid early. Instead, I began to get all these A-I generated calls about a late payment, knowing I made my payment in advance. I simply, - dont do late charges! To make a long story short those constant (A-I), calls got on my last nerve! To resolve the matter. I called and spoke to several reps who in turn connected me to a supervisor. Before it was resolved I cancelled my check and paid by card. On two different occasions I spoke to an Account Manager named, "Anyissa," who took good care of me in a timely, courteous and professional manner. During the conversation, I was able to make her smile when I complimented her on her beautiful name..... What makes me so happy is my car is almost paid for and I thank God for that! Remember: "When you call any company to get information or help with a issue, - - "Be Patient, - Friendly and Courteous!" And if possible, - "Say something positive that might just put a smile instead of a frown on the Reps face." A good conversation is always better, - than a Bad one. You see, how easy a Negative Review can become, - a Positive Review. Thanks Anynissa for helping resolve my missing check woes, Whew! ......... Naomi Tucker Turtles!