Luis Vienrich: Allstate Insurance - St. Augustine (FL)

5 /5 Amoy Guthrie: Called in several time to cancel my policy and on two attempts as soon as I mention cancel policy the call ended. Called back in to my local office and Ivette Reyes was able to turn my unfavorable experience into a positive one. She also acknowledged me as a long-standing client and asked about my reason for leaving. Thanks for your help as i do not like to leave unfavorable review. :)

5 /5 Pam Groover: Carie has been such a pleasure & extremely helpful after the loss of my dad. She handled the transition of his home insurance to myself which came with some issues. But she assured me through the entire process. So happy to have Carie & Luis taking care of our Insurance needs and highly recommend them.

5 /5 Buzz Johnson: I called in to renew my flood insurance on my home. The automatic voice response recording couldnt respond to any of my answers to my concerns. When it finally offered the option to speak with a live agent, I jumped on it. I was connected with Sarita Poirier, who actually goes by Sara. She was a breath of fresh air. She was very knowledgable, but what stood out in my mind was how upbeat and friendly she was. Very professional but so pleasant she didnt come across as stuffy and disinterested. Made my day.

5 /5 Kelsey Underwood: I had a great experience working with Paula. She went above and beyond to get us a fantastic insurance quote that met all our needs. Paula was incredibly professional, attentive, and efficient throughout the entire process. She took the time to understand our specific requirements and found the best possible option for us. I highly recommend Paula for anyone looking for reliable and personalized service. Thank you, Paula, for making the process so smooth and stress-free!

5 /5 Richard Isham: Luis and his staff work hard during a time when getting good value for insurance is difficult. We have saved a considerable amount by being able to select options that our prior insurance agent was not able to provide. We are very pleased with the service he and his staff have provided.