Lending Bear - Starke (FL)

Anita Williams I have been a member with Penfed for over 30 years and have never been to a branch before. After this experience, I am grateful that I do not have to repeatedly do this! I came in person to make a cash deposit. WOW! One teller ...and shes slow like molasses going up a hill. There were seven of us in line with her and although there was another person servicing the drive thru, that lady didnt even see fit to ask to service the next person in line. Where is the customer service? Didnt give one star because she was polite when I was finally served. This is not rocket science! Since you are not equipped with personnel to service more than 2-3 persons, a system needs to be in place to avoid persons, especially retired older people to stand for over 30 minutes in a line. You have all of these chairs. Simply, have a numbered ticket system so we can sit & wait. I see why your reviews are so terrible.

Paul Schmieder Sam Latiff and the rest of the staff are amazing highly recommended for all your banking needs

Judith Oliver Betsy did a great job explaining how to switch my business checking account to earn 5% interest without any fees - my current business account with a national bank charges me $16 a month, although the business doesnt make a lot right now and I dont get any interest. iThink Financial definitely offered the best deal possible. Although I didnt switch right away, Betsy faithfully followed up and started a savings account with only $5 to be able to be a part of the credit union. I had to wait a little to see her, but thats what I have to do at my regular bank as well. No problem with this bank so far.

Crystal Attas Maxine and Jessica have been such a big help! I just moved back to FL and they made switching banks and setting up a savings account for my newborn so seamless and stress free. They are both personable, friendly, and the office is very professional. Highly recommend!

Carla Soileau Farm Bureau was recommended from a friend. Devin didn’t disappoint. The insurance we needed was not in the realm of normal. He was able to find what we needed at affordable pricing. Angel was great in making things work smoothly getting all documents taking care of. Thanks for great customer service!!!

Victoria Gregory Neal and his team are always very helpful and professional. It is a pleasure to know my investments are being looked over on a regular basis. Have recommended several clients to Neal.

Tammy Peterson I would highly recommend Murrel Winters. I finally feel like I have someone looking out for my best interest

Jose Cruz Good