1 /5 Penny Duff: I called and wanted WRITTEN materials, so I could compare with other similar programs. They wont do that. Theyll talk to you on the phone, but you cannot get anything in writing. Why they cannot be that honest, I do not know, but it tells me they would rather bully you on the telephone than set down what they do in writing. That, then, is not a company I want to do business with and that I can trust.