Kendra Scott - Jacksonville (FL)

5 /5 Jacksonville Speech & Hearing Center: Thank you so much for hosting a Kendra Gives Back Event to support Jacksonville Speech and Hearing Center! We are so grateful for your community partnership to #shinebright and #dogood!

5 /5 M. Buckholtz: Very clean and expensive looking store but very affordable. I can go on and on about this wonderful establishment. Lets start with the owner, she allows organizations to have events there and is always giving back to the community. She is so kind and super sweet and will do what she can in the upmost way. Lets talk about the staff for a second...very kind and always readily available to help you in any way. Now the jewelry...I made a bracelet for my angel baby Sanai. I was able to pick if I wanted to build a necklace or bracelet, then the color of birth month or stone of birth month. It was such a relaxing experience to build my own jewelry piece for my daughter. Prices range from $30 and up. Come on your birthday and get half off... now thats a gooood grab. Dont bathe or swim in the jewelry and it will last forever.

1 /5 Kierra K P: I would normally be leaving this store a 5-Star review, but tonight’s shopping experience felt completely ruined by the attitude of the cashier, Jadyn G according to the receipt. My teenage little sister was trying to buy our mom a gift for Mother’s Day and was having trouble with her card being locked at checkout. The cashier was so rude at this point and started giving her such an attitude. She was able to use another card but literally came to me crying because of her experience.

1 /5 Celest Collins: Really upset and appalled at the service I received this past weekend at this store. I’ve been here multiple times and never had this experience. First my husband and I walked in and a lady by the door. Dressed in all black. Glasses. Brownish hair. (I am assuming was a manager, not sure). She just looked at us. The person behind us got a huge welcome. So I felt a little iffy by that. As we were looking I wanted information about something in the fine jewelry case. The young lady helping us was AMAZING! I asked if an item was in stock. She asked a fellow employee on her headset. The lady in all black immediately came over and repeatedly kept saying it’s $600!! Didn’t acknowledge us at all but she had no problem blurting the prices, insinuating we couldn’t afford it. I hate to pull the race card in these situations but we were the only African-Americans in the store besides the sweet young lady helping us. I immediately got my things and headed to the door. The young lady helping us repeatedly said “that’s not what they asked”. She continued to yell the prices and ignore us. The young lady was visibly upset. I am shocked at the way I was treated and I will never step foot inside this store again. Kendra Scott hire better employees. That are passionate and don’t judge people by the color of their skin.