KAY Jewelers - Fort Myers (FL)

Thais Lage Cannot recommend Genna Jewelers enough, especially Alex! We’ve worked with them for several pieces, but the most recent experience takes the cake. We designed a completely custom engagement ring and wedding band stack. The entire process was smooth, with professional input and advice along the way, from selecting the perfect stone to several design iterations. The knowledge and professionalism is truly unmatched. Thank you Genna Jewelers!

ALICIA DECKER I am so happy with the service I received from this family owned business! I came here from recommendations from the local Facebook groups and am so glad I did! I needed my platinum wedding rings resized and did not want to leave them with just anyone. They helped me immediately, sized my finger, told me the exact process to make the bands larger, and gave me the approximate price for the job. Even better, they gave me a 7-10 day turnaround. Well, in just 7 days flat (and on my birthday to boot), they had my rings ready and looking like they did over 20 years ago! The price was exactly as quoted and was reasonable for the job, especially since they had to add platinum to all 3 rings. Will definitely be back for all my jewelry and watch needs!

John Wilson For a pawn shop, these folks are top notch. Very friendly and helpful. Theyve been in the business for many years, locally owned & operated and will bend over backwards, so to speak lol, to get you the cash amount youre seeking. The store itself has a good selection of products for sale and they have an inhouse jeweler who can install a new watch battery or even repair broken bracelets, necklaces, etc. Ive used them for numerous things including jewelry repair, watch batteries and short term loans. I highly recommend them.

allen hernon Long time coming on this review. I have never been treated better when purchasing jewelry from here. First time I came in board shorts and a tank top which brings a lot of judgmental eyes in most shops in the area. They treated me with the most respect and worked out a way to get the perfect engagement ring for my now wife. A few months later I come in for something for my mom they say hello to me by name. A few years later I go to buy a 1775 fleet coin and they are so knowledgeable and honest about the coins. There is no other jeweler in Vero who treats people like this. If you’re shopping around you will always end here as the best.

B Victory Wandered in here on our vacation. Lots of awesome crystals and things, and the staff was very friendly and helpful. We were just browsing, but one of the workers struck up conversation with us while I was looking at the animal carvings. I found a nice tigers eye cat, and that was going to be it for me I thought it was the only cat. The gentleman chatting with us ended up going on a grand hunt with me and found me a malachite cat as well, and then I happened upon a lion carving which he showed me its fluorescent when exposed to blacklight. I purchased all three. I really enjoyed our experience at this store, and I wish I would have gotten the mans name, he was awesome and deserved recognition for taking the time to be so helpful. Usually when we go into a store like this, were ignored. Was not my experience, here. Very helpful staff and the guy working 6/17 deserves a raise!

Payton Brunetto I brought in some gold coins that I was curious about pricing, and the experience was fantastic! Chris was extremely professional and took the time to walk me through how everything works, from testing the coins to determining their value. He made a process that could’ve been overwhelming feel simple and straightforward. I really appreciated his honesty and attention to detail. If you’re looking for a trustworthy place to sell or evaluate your gold, Park Avenue Gold Exchange is the place to go. Be sure to ask for Chris—he’s the best!

Aretha Watson Greedy. Said it would cost 45 dollars to sodder a clean snap on a sterling silver chain. We know silver isnt an expensive metal. Trouble if you ASK me. He said its because hes located in the mall so thats costly. Lol. No disrespect Sir..but thats ridiculous! Found someone who did it in a jiffy and 5 dollars. Greedy.

Justin Dowdy Thank you for your help and knowledge you did an amazing job.

Chris Graybosch Went to the Altamonte store to get warranty work for my wedding band. A diamond fell out and I hadn’t been back to the store in many years. Wildalis was the wonderful worker who helped me. She scoured the Zales records to find my information and it took some time because it has been so long since I purchased the ring. She found the info, and then proceeded to take care of my issue immediately. She was incredibly helpful, exceeding professional, and earned a customer for life. My wife and I love Zales, and now we have a new favorite person.

Sf Morris Robert Young worked with me to create a stunning necklace blending a small coin from my fathers collection with diamonds and rubies from my mothers rings. I now have a stunning modern piece that has great sentimental value. He is wonderful and really listens to what you would like and adds his own fabulously creative design touches. I could not recommend him more highly!