KAY Jewelers - Jacksonville (FL)

5 /5 Jessica Castillo: I want to take a moment to recognize the excellent service I received from Sandra Perkins at Kay Jewelers, Ave. Mall. Sandra has exceptional charisma, great patience, and an amazing ability to explain every step of any process, whether it’s a purchase, return, or exchange. Her customer service truly makes a difference, and that’s why I highly recommend Sandra’s service. Thank you for making my experience so positive!

5 /5 Michelle Barboza: I inherited several pieces of jewelry and had some older pieces that needed to be refurbished. Tara and Wendy were so very helpful in figuring it all out for me. I can’t wait to get the pieces back in a few weeks. So highly recommend Kay Jewelers at the Avenues mall. We are long time customers for always getting such wonderful service!

5 /5 Ainsley Lynne: This was the best experience shopping for an engagement ring I’ve ever had. Sandra was so amazing and welcoming and answered all of my questions with no problem at all. I will absolutely be sending the future hubby back to her for all of my jewelry!

5 /5 Tanya Jones: My wife and I had an absolutely wonderful experience at Kay Jewelers and felt compelled to share! From the moment we walked in, the staff made us feel welcomed and valued. They were not only knowledgeable about their products but also incredibly patient and attentive as we asked questions and explored options. A special shout-out to Tara who went above and beyond to help us find the perfect piece. She took the time to understand exactly what we were looking for, offered thoughtful suggestions, and never made me feel rushed or pressured. Their professionalism, kindness, and genuine passion for what they do truly stood out. It’s rare to find customer service that feels this personal and sincere. We left the store not only with a beautiful watch, but also with a smile, knowing we had been treated with such care and respect. Thank you, Kay Jewelers, for making our shopping experience so memorable. We will definitely be returning and recommending your store to friends and family!