Jack Custom Jewelry - Lakeland (FL)

Diane Augustus I recently found that a prong had broken on my diamond engagement ring. Being new to the area, I needed to find a knowledgeable and reliable jeweler. We were recommended to B. Franklin from a friend who was very happy with them. I brought the ring in and the jeweler explained what needed to be done and gave me a very fair price. In 3 days time, my ring was repaired and looked brand new. I wouldnt hesitate to go back. Not only were they knowledgeable, but also very pleasant!

Micheal Awesome customer service when walked inside the store. Made us feel like family instead of just another customers through the door. Explained the warranty plan on the item we bought. Very knowledgeable on all jewelry we looked at. Wife bought emerald ear rings and an emerald pendant with chain.

Reynaldo Casapao Excellent selection of items and amazing prices. I will come here from now on to buy items before going to many retailers. The staff is friendly and knowledgeable. The store is neat, clean and very organized. I can’t wait to go back.

Deborah Strelkow Thank you!!! My sweet husband surprised me with a diamond ring for my 64th birthday. The diamond – 2.5 carats – was fabulous and the ring was beautiful, but too delicate for everyday wear, and it was not my style. Mark took the diamond my hubby picked and created a fabulous ring to my taste and lifestyle. I absolutely love it!!! Thank you Marc!

Cojomo I came to this jeweler to get my ring sized and was very pleased with the results. I dropped my ring off and by the very next morning it was ready for pickup! I was worried it would be expensive but it was not at all. Would definitely recommend this jeweler to anyone in the surrounding Pensacola area. 10/10

pmpnstein Skip the box jewelers and head to these guys. Quality stones, nearly limitless options, good customer service, and reasonable prices.

Kenneth Bond Got a beautiful ring for my beautiful fiance for a beautiful out the door price right before they closed for the day. Did a lot of looking around beforehand and found that Hannoush has great jewels for great prices. The ring came with a good warranty too!

Ashley Castro I can’t say enough good things about this place. I was really nervous walking in for the first time, but the staff immediately made me feel comfortable and at ease. They are so down to earth, compassionate, and you can tell they genuinely care about their customers. They went above and beyond to help me with a loan for my luxury item and treated me with respect throughout the entire process. It’s rare to find this level of kindness and professionalism all in one. Highly recommend!

Ashlee Delaphan Fantastic store that truly cares about its customers. I brought a pocket watch in for repair and they walked me through the process. They went above and beyond to ensure I was happy with what I recieved. Im so pleased to have a working pocket watch in my possession again, thanks to all the wonderful people at Santa rosa jewelers!

Bryan Bonaiuto I think I walked into the wrong area. Does anyone pay spot for gold in the building. I sold 2 philharmonic quarter rounds coins. I should have sold them right next to my house. Instead, I drove all the way to Miami, thinking that I would get spot, or maybe more. It was kind of an experiment, and I ended up taking 5% back on each one I lost about $40 on each coin. In total, about a $100, I understand people have to make money, but when you sell a coin like a philharmonic. And its a quarter ounce, youre going to make about $50 on the coin itself over spot. If you can say no I sell it for spot. No, you dont. Nobody does. If so, give me your name your number and Ill start buying all my gold coins from you. I was trying to get 2% back. I thought it was fair and I ended up taking 5% back. I needed the cash at the time a little bit I could have done without. I really dont like philharmonics. Anyway, but still, its like a big hustle. Maybe I just walked into the wrong places. Somebody offered me a $150 under spot. Terrible. And then the next day, gold went up a $100. Its funny, everybody says Im taking a chance, so is the person with the gold. Im selling you gold, and its been so up-and-down that from 1 day to the next, I could be losing a ton of money as well. We all take a chance we all buy it. And people say, well, its my business, you think I dont go to work and earn the money. I mean, its just stupid. Theres a reason why theres the comex. Their spot price, and then theres 1 to 2% back. I mean, come on, sell it for 1 or 2% over the cost. Buy it for what it cost.