Helzberg Diamonds - Orange Park (FL)

5 /5 Davivonna Thorbs: The experience was perfect. This was me and my family first time going into Helzberg. Diane Walker and Cheryl Walker both were awesome, and very knowledgeable. The plan was to look around, however we left out with a nice purchase! Thank you Diane and Cheryl. Great customer!!!

5 /5 Edith Lynn: Ms. April helped me in the this way possible. She was very professional and genuine with all my questions. I felt like she treated me with the best service.

5 /5 Amanda Springer: April was so sweet and helpful, along with the rest of the team. Beautiful jewelry and a fun, enjoyable experience.

5 /5 Antonio and lateka Bright: "We recently visited this jewelry store and was thoroughly impressed. The selection was diverse, ranging from classic pieces to modern designs, ensuring there was something for every taste. Ms April were incredibly knowledgeable and patient, taking the time to understand what I was looking for and offering helpful suggestions without being pushy. The quality of the jewelry was outstanding, and we felt confident in our purchase. The stores atmosphere was elegant and inviting, making the entire experience a pleasure. I highly recommend this jewelry store to anyone looking for beautiful, high-quality jewelry and exceptional customer service."

5 /5 juan Carreon: My husband and I first walked into Helzberg Diamonds back in 2011 after over a decade of loyalty to Kay Jewelers—and we’ve never looked back. The in-store lighting, warm atmosphere, and standout customer service won us over completely. That’s when we decided to upgrade my wedding set and preserve the original as a family heirloom. Ever since, I’ve been visiting every six months for ring cleanings and inspections—usually helped by whichever associate is available. In January, I brought up an issue with my set spinning and not aligning with my wedding band. That’s when Felisha stepped in and made all the difference. She was incredibly patient, kind, and professional as we discussed options like soldering or using an enhancer. She walked me through each choice and never once made me feel pressured. I ended up falling in love with a simple enhancer and decided to “wait” for a future anniversary to make it mine. We returned today to purchase that exact ring, and Felisha remembered it with complete confidence. She treated us like familiar friends, not just customers—attentive, genuine, and truly caring. It’s clear she takes pride in her work and knows how to make each experience feel special. Moving forward, I’d prefer to only work with Felisha because I know my expectations will be met every time. There was a new team member in the store today as well—very friendly and welcoming! The energy was just a little different, but I appreciated how Felisha gracefully led the experience with her usual poise and professionalism. If you’re shopping at Helzberg Diamonds, I wholeheartedly recommend Felisha. She’s been a bright part of our jewelry journey, and we’re so thankful for her dedication and care.