1 /5 Elizabeth McQueen: If I could give them a zero I would! This is the most unprofessional, unresponsive group you could imagine. I applied for coverage with them in November and due to their multiple mistakes even thought I paid the premium in full. they keep screwing things up and six months later they say I owe and additional $379.00. They make up stuff as the go along and to date I have spoken with 14 different people. Dont use this group unless you want a big headache and no guarantee of coverage.