GoldenTrust Insurance - Hialeah (FL)

Rebecca Avello Excellent service very knowledgeable patient in answering all my questions and calming my doubts 100% Recommend Ms. EMILIA BLANCO as your homeowners agent, very attentive and great communication!

Ximena My guy, Joshuam, was amazing and explained policies so well. Great price range for exactly what I wanted. Five stars!

Glockchevy 1988 Ive been using a auto insurance world for over 15 yrs and i have to say Mr Wade and his family are some of the greatest people ive ever had to deal with!

David Stanford They are fast and love to talk and are very helpful

Larry Hunt Lits all great

Regina Moss A representative from this company named Jose Alvarez called my client and switched his plan. My client is special needs and has a POA who takes care of all his needs including his Healthcare. According to my client Jose advised him in the conversation that he knew me which is a flat out lie. In doing so my client trusted him and the application was processed and submitted without the POA present or even being contacted. My client in turned called his mom who called me and I called the POA and we had to call to get this application canceled which cant happen for a few days. However the representatives that assisted us were a bit rude and even provided wrong information and when I questioned the information he stated he read it wrong. My client has medications and treatments that require a PA and this change would disrupt his entire treatment routine because he would have to start over not to mention the prescriptions it could affect. I am not sure the agent asked if he has a POA but my client clearly knows he does and has a copy of the paper himself. He gets these calls often and I have educated him but as I stated he is special needs and gets confused very easily. The agent telling my client that he knows me was a lie and deceitful and unethical way to gain trust. These calls are recorded and can be pulled if necessary and the agent hel accountable. However the actions of most of these call center agents are unacceptable and it needs to stop. All for a few extra dollars.Sad

Dayli Dilme I have had an excellent experience with this Insurance Company From the start, their team has been professional, helpful, and attentive to my needs. The process of selecting a policy was straightforward, with clear explanations and guidance to ensure I made the best decision for my situation. the best insurance agent Zoraida Andrade

Nestor Martinez I would like to extend a personal thank you to SONDRA HANSON! She has been absolutely awesome to work with, very knowledgeable and beyond helpful! She truly cares about each and every client she helps. Finding the right policies to make life simpler and less stressful. Keep doing an amazing job!!

Alyson McComas I have nothing but good things to say. I’m not from a small town like Tallahassee and normally the small town ways here get on my nerves, but it’s really nice having a person I can reach out to versus a hotline I have to sit on hold for. He’s responsive and quick to accomplish whatever needs doing. I highly recommend him!

Salma Barichou I went with Norvos Insurance because I needed help figuring out the right coverage. From the start, they stood out for being super responsive and knowledgeable. Alex was awesome—he walked me through my options clearly and made everything easy to understand. The whole process felt smooth and low-pressure, and the pricing was fair. What really sets them apart is how they actually listen and don’t push unnecessary coverage. Honestly, I’d recommend Norvos Insurance to anyone who wants personal, no-stress help with insurance.