francescas - Pensacola (FL)

Reed My recent visit to Kempfs Jewelers was truly outstanding, and I cant recommend them highly enough. I initially stopped by to inquire about a few Rolex models for my family and myself. From the moment my father and I stepped inside, I was impressed by the immaculate store and welcoming atmosphere. We were immediately greeted by Aly, who was incredibly knowledgeable, professional, and genuinely warm. There wasnt a hint of pretentiousness, which, unfortunately, can be rare at some luxury watch retailers. Aly was remarkably patient, taking the time to answer all my questions about various models and how they would suit our wrists. She clearly understood how to guide without pushing, making the experience truly enjoyable. While they didnt have the exact models I was looking for in stock, Aly promptly added me to their waitlist. What truly set this visit apart was an unexpected discovery: a stunning, pre-owned two-tone Rolex Submariner "The Bluesy" in one of their display cases. I hadnt planned on purchasing one, and honestly, online pictures dont do this watch justice! I was genuinely surprised that Kempfs had priced this lightly used, near-new watch so fairly—a stark contrast to the inflated prices often seen elsewhere. It was in pristine condition, practically brand new despite being a few months old, and came with all its original box, tags, and paperwork. It was such an incredible find that I simply couldnt pass it up! Im absolutely thrilled with this impromptu purchase and have zero regrets. Beyond the fantastic "steal," the exceptional customer service from Aly was the true closer. Her professional, kind, and attentive approach made all the difference. Its a breath of fresh air compared to how Ive been treated at other authorized Rolex dealers. Im so fortunate that my family and I live close to such a remarkable jeweler. Kempfs Jewelers not only offers an outstanding selection of fine jewelry but, most importantly, provides unparalleled customer service. Ive already recommended them to several friends and family members, and I wholeheartedly encourage anyone looking for fine jewelry to shop with them. The folks at Kempfs Jewelers are truly top-notch! I eagerly anticipate making many more purchases from them in the future. Kempf’s Jewelers = The Bees Knees & The Cat’s Pajamas! Cheers, Reed

John Hugill I used to be from Fort Myers, close to Naples, where the store it. My wife did business extensively with Marilyn, and we LOVE HER. She always did fantastic work, at reasonable prices, and my wife would never do business with anyone else. Glad to hear you are still there and in business.

Mayree Morin Fernández I spent months searching for the perfect piece but couldn’t find anything that matched my vision. Then it dawned on me—Rudy could probably create exactly what I was looking for. He took the time to listen to my concept and added his creativity, which made all the difference. Impressively, he did this even before I placed the order, dedicating over an hour to work on my design without any commitment from my side. His craftsmanship, attention to detail, and ability to bring my vision to life exceeded all my expectations. The result is a stunning, one-of-a-kind piece that I couldn’t be happier with. If you’re looking for bespoke jewelry, Rudy is the one to trust. Highly recommend!

Tommy Wright Melanie Antone is someone I’ve been working with over the years and she has been nothing short of amazing. If I was to live in another country and I needed great Quality jewelry I would fly across the sea just to come work with Melanie She is absolutely great And dedicated to what she does, which makes me so happy. Sabrina Childers is also someone that is dedicated and makes the experience of buying jewelry exceptional. I would like to thank you both for your service and to let you know to keep up the great work you Both do to make the experience of buying a timeless piece of Jewelry special.

Melissa Maneri I walked into Dover Jewelry disappointed with prior appraisals on a ring - they were honest, said it was worth a little more they what I was told, and said they would do their best..... 48 hours later and it was sold for double it was appraised for! Ive also had a set of earrings and a different ring fixed (lost diamonds) and it was fixed perfectly, quickly, and affordably. The Dover Team was welcoming, communicative, and knowledgeable every time Ive come to them. They have exquisite taste and you can tell by their inventory (and the team :-). Shane, Ally, & Paola, thank you for all your help - I will be back and continue to refer friends and colleagues!

carla kellis Consistently great service! The team is always attentive and provides excellent customer care. I’m a repeat customer for a reason — they never disappoint.

Marc-Andre Carrier Jenny was very nice and helped with selection and price in the chat. The quality and build of the platinum 2.85 carat ring was really amazing. The center stone was selected of the best quality one can hope for and the presentation box, free pendant necklace and certificates made it a really great Xmas for my wife. She said I can order any day from PrimeStyle.

Rocio Johnson What a wonderful store. The owners were very knowledgeable about the crystals, and they are so sweet with kids. We picked a beautiful crystal crown for my daughters birthday, and shes thrilled. Well be back!

Hannah Yates Wonderful first experience here, I’m from out of town but will be visiting Gainesville again just to shop here! Owners were very welcoming and incredibly helpful. Some of the best money I ever spent.