Farm Bureau Insurance - Live Oak (FL)

Steve Waters The folks at Team Beucher are awesome. Theyre always helpful and get the job done.

Wesley Argo My experience was simple and straightforward. Maybe because my rep actually did their job beforehand. The staff was helpful and courteous. I walked right out and started car shopping.

Alien Russ if that is truly his name, he is rude, disrespectful and racist. I was translating for my mother when he told me “if she wants to live in this country that she needs to learn to speak English” then when I ask him for his name he hung up. I will take this as far up the chain as I can. He shouldn’t be working anywhere with that sort of customer service.

Marg Best has been my insurance agent for several years and have lived up to their name. They are the best!

Sasha Ramlochan They are great! Been with them for over three years and their customer service is excellent. My agent John takes the time to go over my policy and recommend coverages that benefit me. He is the best, Id recommend him to anyone who is looking for a knowledgeable, respectful, attentive and polite insurance agent.

Alexander HAMILTON Excellent customer service, all agents are friendly and professional.

Seth Heggart They refuse to provide you with an SR-22 if you relocate. I live in Colorado. In Colorado, if you want to get a new drivers license, an SR-22 is required. .... but Bristol policy is that they do not provide it for anybody relocating. They also comped only 400 for a hit and run and covered just three days with a rental. It wasnt until after I got the policy that I was told its a "high risk" agency which apparently sets a different standard for interdepartmental rules and regulations. Had I known that, I wouldve stayed with Root. Root is a phenomenal agency but I thought Bristol had a lower rate. After I signed the initial policy, I was called the following week and was told they needed to add something else on which then jacked up my payments by 80 dollars, rendering them more expensive than Root at that point. There wasnt any point in me switching and I regret this. Ive held a policy with them for just over one year so there has been some time and grace on both sides.

Lisa Corey My agent Jarrius Smith was the absolute BEST!! He tailored my policy to fit my budget. Not only that, he explained everything in detail, walked me through the entire process and made switching a pleasure!! I only wish I happened upon him sooner. GREAT GUY!!!

Theodore Mcrae I would like to take time to acknowledge Erika Brown. Erika is an asset to your company. Her knowledge and professionalism has left an indelible impression om me. She was courteous, articulate, and patient. Erika made my experience with Direct very pleasant. Because of her Im going to insure my other vehicle with direct. Way to go Erika you were awesome!

Branley Urena The agent Teresa is the best. I’ve called several different insurance agents her customer service was unmatched for! One of best agents I can say I’ve come across. Friendly, amazing voice, and overall Made me feel comfortable on knowing there will be a solution!