Brightway Insurance, St. Augustine - St. Augustine (FL)

Buzz Thomas The staff at Florida First are always up to date and knowledgeable about all things insurance. The customer service is so consistent. Their thorough communication and quick responses are much appreciated. Being in the luxury real estate market Im always concerned about referring my clients to only the best business partners, and thats why I refer them to Holly at Florida First.

Russ Weller Dianne and Ive been customers of R.V. Johnson for 20 years now. Over that time, only two associates have been assigned to answer our questions and make sure we were adequately covered for homeowners, auto, umbrella, golf cart and valuables insurance. Both were knowledgeable and wonderful to work with. Weve asked the same questions more than once. Neither have even flinched. And, its comforting to know that Rudy (the R in R.V.) is always available to advise, if needed. His two associates do just fine. BTW, we werent paid, discounted or asked to write this; we were just looking at some of the work/recommendations theyve made and wanted to send along some good vibes. Sincerely, Dianne & Russ

Khaleelah Abdullah Greatest Customer Service Rep in the world!!!! Knowledgeable, forthcoming , very patient. Thanks Ian R. Youre the best!

Kimberly Sowell I had and accident on May 1. First time filing a claim with this company and it was hell to say the least. After 2 months of a headache I get my car back. Now I found out yesterday, 3 weeks after paying my deductible there was another remaining balance with the collision shop. I’ve never heard of a “betterment”. Kesha Percy, this morning was informational and concerned about this blindside. She did more research and explaining than I’ve gotten from others with this company. I appreciate her due-diligence with helping me. She gets a 5 star from me but company in general doesn’t not. So please don’t be fooled. These stars are just for her. They need to hire more people like her with compassion and respect.

Ashley McArthur Tami is so helpful!! I had a million questions (I’ve never had to buy my own insurance before lol) and she truly took the time to address all of them! She helped me so much and never rushed me, and really helped me find the best policy. Thanks, Tami!

Christina H Beatriz has been incredibly patient and helpful in guiding us to the coverage we need. Her support and attentiveness made the entire process smooth and stress-free. Highly recommend!

Bouquet Stacy “Shigh” Matt was or is awesome he got me the cheapest quotes and was very thorough making sure I had everything I still wanted and needed in the policy he was fast and efficient and very friendly Id refer friends and family his way. He really helped me out.

Luis Angulo For years the best service. Great team

Caroline Apostolos ROBIN IS THE BEST! She literally saved me overnight with my insurance issue AND saved me $300 a month on my car insurance. She worked around my work schedule and she was diligent about it as she understood the situation and I am SO grateful!! Thank you so much Robin!!!