Essential financial and insurance services - Fort Lauderdale (FL)

Robbin Taylor This has been my primary bank for almost 10 years but I’m about ready to switch to another credit union. This new update is terrible. I can’t send money to a new e-mail or phone number through Zelle until they approve it..that’s ridiculous. A few weeks ago they also printed my new debit card incorrectly and I could not set a pin or use it and had to come back in to get another printed… again this is my primary bank so I didn’t have access to my money for hours. You call and they make you wait hours for a call back to speak with their “debit card” department. I think I’ll be going over to Tyndall or Innovations due to all the technical issues this bank has and dumb security measures. Update: PCU reached out to me and corrected the issue. The customer service from Keith Herrick and Shannon Williams was great. I am now able to send money as I please without restrictions. Thank you again!

Hernandez Enrique “Iker” Today I was issue with my debit card but the lady Nancy very friendly helped me in my issue. This branch have a family and atmosphere friendly and very quick attention. Thanks a lot

Wade Lehman It was the most hassle free experience I have ever had concerning applying for a loan. In less than two hours from calling to having money in hand. A big thank you to our loan officer Tina Hart at the Milton Fl branch office, thanks to you I will always use your company for any future financial needs I may have.. !!!

Robert Castillo Best tax service

Judith Oliver Betsy did a great job explaining how to switch my business checking account to earn 5% interest without any fees - my current business account with a national bank charges me $16 a month, although the business doesnt make a lot right now and I dont get any interest. iThink Financial definitely offered the best deal possible. Although I didnt switch right away, Betsy faithfully followed up and started a savings account with only $5 to be able to be a part of the credit union. I had to wait a little to see her, but thats what I have to do at my regular bank as well. No problem with this bank so far.

Daniel Sharrett Kevin is the most knowledgeable financial advisor we have ever used. He truly cares about his clients. Thanks to Kevin, things are looking up and retirement is now an option.

Carrie I have been banking with Eglin for almost ten years. I will forever bank with this branch for their great car loans, and mainly Terri Joe or TJ! I remember when I was 19 and struggling to get a car loan and she walked me through the whole process. I’ve since gone back and gotten two more cars because of her! Always thankful for her help and advice!