Edith Aldrich - State Farm Insurance Agent - Palatka (FL)

Jessica Mills ⭐⭐⭐⭐⭐ I cant say enough good things about the Susan Helwig State Farm Agency! From the moment I walked in, I felt like more than just a customer—I felt like family. Susan and her team are incredibly knowledgeable and genuinely care about finding the best solutions for your insurance needs. Whether youre looking for auto, home, or life insurance, they take the time to explain everything in detail, ensuring you feel confident in your decisions. They are always responsive, professional, and go above and beyond to make sure youre well taken care of. Ive been with other agencies in the past, but none compare to the outstanding service and personal attention I receive here. If youre looking for a reliable, trustworthy, and friendly insurance agency, look no further than Susan Helwig State Farm. They truly are the best!

Dylan Johnson I have been with state farm for 15 years and this is the worst agent Ive ever had. They are never in office and never respond to my messages or pick up phone calls. They forward to customer support at 1pm on a Friday claiming I am calling during out of office hours. Sometimes it takes me weeks to get a hold of this office and get the help I need from them. They denied the insurance coverage I have for one of my vehicles to the DMV but still ltske my money every month and then wont pick up the phone to discuss why that is. Beware of this office.

Sherry Meehan Friendly and knowledgeable staff! With many insurance companies in the area, I am glad to have found this agency. They were able to shop my car and home insurance with several companies to find me the best coverage at the right price. After having gone through a major insurance company to get a policy and using a local agent, I wont go back to an online policy.

Lisa Flynn I have worked directly with Shelli Anderson as well as two other women in her office. I have always been treated with respect. They are all very professional, yet friendly and approachable. I use Anderson and Associates for my own home and auto policies. As a real estate agent I also recommend my clients call Shelli as she seems to always have the best prices and coverage. Every one of my clients who has used her has been extremely happy. Call these folks for all your insurance needs. I highly recommend them.

Verna Rockingham Holly Smith is an excellent agent. She was professional very thorough. I was overwhelmed with finding auto insurance coverage, and she worked with me; found a great company. I was able to complete the entire process in a short time over the phone. Im grateful for your service, Holly.

Richard Camerota Jr. Absolutely love working for this company made up of passionate insurance professionals and leaders who are willing to go the extra mile for their clients. Great newly renovated office environment as well!

Kathleen Borden Had a great experience with Mackenzie. She was very knowledgeable and helpful. She answered all of my questions and was a pleasure to do business with. State Farm is lucky to have her as one of their agents.

Vicki Castellano We have now been into their office twice left our info and no one ever calls us back. Guess they dont need business. And they wont get ours, and we wont recommend them.

nicole iovine I wanted to take a moment and acknowledge Riley Elliott. She has been with our family for a few years now, and she has been amazing. She is efficient, outstanding people skills, direct, her time management is impeccable. All in all she is a great asset to your company and overall is doing a fantastic job. I hope this gives you some insight on this particular employee. The other ladies I speak with, Kim, and Chelsea do a great job as well. Thank you for your time in reading my review. Cadena Family do I start, Riley Elliott is THE BEST! She is very efficient, very personable. She went above and beyond and was super time efficient for my family. Riley is great and I recommend anyone looking to speak with someone from Florida Best Quote to ask for Riley! Kimberly is also very nice and really helps communicating all messages.